Adara Fulford
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Retail Consultant / Keyholder
Delta 9 Biotech Inc.
08.2023 - Current
- Health and safety inspector for my store location ensuring a safe work environment.
- Trained new employees on company policies, procedures, and sales techniques to expedite their onboarding process.
- Verified customer identification, while maintaining confidentiality.
- Increased sales revenue by effectively upselling and cross-selling retail products to customers.
- Maintained a clean, organized store environment to enhance customer experience and drive repeat business.
- Oversaw cash handling procedures, ensuring accurate transactions and proper documentation at the end of each shift.
- Quickly responded to inquiries from customers via phone or email, providing them with accurate product information and expert advice.
Hairstylist
Water, Steel & Air Salon
10.2021 - 10.2023
- Provided technical hair services such as coloring, cutting, lightening, and hairstyling.
- Managed inventory of hair care products and tools, ensuring availability of necessary items.
- Responsible for administrative functions including answering phones, scheduling appointments, and processing payments.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable hairstyles based on individual preferences.
Apprentice Stylist
Élan Hair Studio
04.2019 - 11.2020
- Facilitated a smooth customer experience by assisting with appointment check-ins, payment processing, and appointment confirmations.
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Supported salon cleanliness and hygiene by diligently sanitizing workstations, tools, and equipment after each use.
- Contributed to a positive team environment by collaborating with fellow stylists on various projects such as weddings and fashion shows.
Education
Hairstyling -
Aveda Institute Winnipeg
Winnipeg, MB04.2019
Secondary School -
River East Collegiate
06.2017
Skills
- Store operations
- Sales strategy development
- Merchandise planning
- Customer service
- Brand promotion
- Multitasking
- POS systems
- Strong communication and interpersonal skills
Certificates Licenses
- Red Seal Certified Hairstylist, 07/01/22, Current
- Smart Choices Cannabis Retail Certification, 06/01/21, 06/01/26
Timeline
Retail Consultant / Keyholder
Delta 9 Biotech Inc.
08.2023 - Current
Hairstylist
Water, Steel & Air Salon
10.2021 - 10.2023
Apprentice Stylist
Élan Hair Studio
04.2019 - 11.2020
Hairstyling -
Aveda Institute Winnipeg
Secondary School -
River East Collegiate
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