Adar Yusuf
Edmonton,AB
Summary
Empathetic and focused professional offering several years of youth interaction and mentoring. Well-versed in defusing high-pressure situations and offering empathy to promote trusting and inclusive atmosphere. Academic background in sociology, psychology and child development with passion for helping at-risk youth to access support and community resources. Strong background in leadership, mentoring and community enrichment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Program Attendant
Poundmaker's Lodge Treatment Centres
Edmonton , Alberta
2023.09 - Current
- Adhere to a weekly planning schedule, provide clear and accurate documentation, maintain functions of the reception area, provide addiction related assessments and support, group facilitation and leadership, case management and consultation in a professional and therapeutic environment.
- Monitored and assist participants in AA, NA, and open meetings. Ensuring safety guidelines were followed.
- Provided crisis intervention services when needed during periods of emotional distress or mental health crises.
Child and Youth Care Worker
Catholic Social Services
Edmonton , Alberta
2022.08 - Current
- Maintained accurate records of client data including assessments and progress reports.
- Participated in team meetings to develop treatment plans and objectives for clients.
- Monitored clients behaviors and provided guidance on appropriate actions.
- Engaged in interdisciplinary collaborations with other professionals such as social workers, CSD workers, and psychologists.
- Provided case management services including referrals, advocacy and follow up care.
- Assisted clients in developing life skills such as problem solving and communication techniques.
Client Account Manager
AnywhereWorks
Remote , Remote
2021.10 - 2022.07
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Communicated with clients via email, phone, online presentations, screen-share and online meetings.
- Sought out key decision-makers and tailored solutions to address business challenges.
- Input data into CRM system to manage existing portfolios and potential leads.
- Analyzed data and continually identified new opportunities for product placement to achieve sales growth.
- Provided exceptional customer service throughout each interaction.
Food Service Attendant
Sprucewood Place Senior Living
Edmonton , Alberta
2014.06 - 2021.10
- Followed procedures regarding food safety to properly handle and preserve food.
- Maintained dining and food service areas to maximize safety and cleanliness.
- Mentored and trained new team members, helping to build confidence and demonstrate proper ways to complete job tasks.
- Resolved customer complaints quickly and professionally when necessary.
Educational Intern
Nyarkenyi Development Foundation of Alberta
Edmonton , Alberta
2016.09 - 2017.06
- Conducted special assessments and tutoring sessions to support individual student needs.
- Tutored and supported students individually and in groups by reteaching and reviewing lesson concepts.
- Prepared lesson materials and visual aids to reinforce lesson concepts.
- Offered students personalized educational, behavioral and emotional support.
Education
Bachelor of Arts - Sociology
Grant Macewan University
Edmonton, AB2022-06
Skills
- Working collaboratively
- Reliable and trustworthy
- De-Escalation Techniques
- Friendly and Enthusiastic
- Positive Reinforcement
- Recreational Activities
- Mental Health Support
- Crisis Intervention
- Microsoft Office
Certification
Teaching English as a Second Language (TEFL) Certification - 2021
Level C CPR and First Aid Certification - 2022
Abuse Awareness - 2022
Indigenous Awareness - 2022
Timeline
Program Attendant
Poundmaker's Lodge Treatment Centres
2023.09 - Current
Child and Youth Care Worker
Catholic Social Services
2022.08 - Current
Client Account Manager
AnywhereWorks
2021.10 - 2022.07
Educational Intern
Nyarkenyi Development Foundation of Alberta
2016.09 - 2017.06
Food Service Attendant
Sprucewood Place Senior Living
2014.06 - 2021.10
Bachelor of Arts - Sociology
Grant Macewan University
Teaching English as a Second Language (TEFL) Certification - 2021
Level C CPR and First Aid Certification - 2022
Abuse Awareness - 2022
Indigenous Awareness - 2022
Similar Profiles
Sarah SamisSarah Samis
Support Staff at Ontario Addiction Treatment CentresSupport Staff at Ontario Addiction Treatment Centres
Natasha SharmaNatasha Sharma
Junior Accountant at Youthdale Treatment CentresJunior Accountant at Youthdale Treatment Centres
Samara HardieSamara Hardie
Volunteer at Cyrenian House, Serenity Lodge, Therapeutic Alcohol & Drug Treatment ServiceVolunteer at Cyrenian House, Serenity Lodge, Therapeutic Alcohol & Drug Treatment Service