Adar Yusuf
Edmonton,AB
Summary
Empathetic and focused professional offering several years of youth interaction and mentoring. Well-versed in defusing high-pressure situations and offering empathy to promote trusting and inclusive atmosphere. Academic background in sociology, psychology and child development with passion for helping at-risk youth to access support and community resources. Strong background in leadership, mentoring and community enrichment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Program Attendant
Poundmaker's Lodge Treatment Centres
Edmonton, Alberta
09.2023 - Current
- Adhere to a weekly planning schedule, provide clear and accurate documentation, maintain functions of the reception area, provide addiction related assessments and support, group facilitation and leadership, case management and consultation in a professional and therapeutic environment.
- Monitored and assist participants in AA, NA, and open meetings. Ensuring safety guidelines were followed.
- Provided crisis intervention services when needed during periods of emotional distress or mental health crises.
Child and Youth Care Worker
Catholic Social Services
Edmonton, Alberta
08.2022 - Current
- Maintained accurate records of client data including assessments and progress reports.
- Participated in team meetings to develop treatment plans and objectives for clients.
- Monitored clients behaviors and provided guidance on appropriate actions.
- Engaged in interdisciplinary collaborations with other professionals such as social workers, CSD workers, and psychologists.
- Provided case management services including referrals, advocacy and follow up care.
- Assisted clients in developing life skills such as problem solving and communication techniques.
Client Account Manager
AnywhereWorks
Remote, Remote
10.2021 - 07.2022
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Communicated with clients via email, phone, online presentations, screen-share and online meetings.
- Sought out key decision-makers and tailored solutions to address business challenges.
- Input data into CRM system to manage existing portfolios and potential leads.
- Analyzed data and continually identified new opportunities for product placement to achieve sales growth.
- Provided exceptional customer service throughout each interaction.
Food Service Attendant
Sprucewood Place Senior Living
Edmonton, Alberta
06.2014 - 10.2021
- Followed procedures regarding food safety to properly handle and preserve food.
- Maintained dining and food service areas to maximize safety and cleanliness.
- Mentored and trained new team members, helping to build confidence and demonstrate proper ways to complete job tasks.
- Resolved customer complaints quickly and professionally when necessary.
Educational Intern
Nyarkenyi Development Foundation of Alberta
Edmonton, Alberta
09.2016 - 06.2017
- Conducted special assessments and tutoring sessions to support individual student needs.
- Tutored and supported students individually and in groups by reteaching and reviewing lesson concepts.
- Prepared lesson materials and visual aids to reinforce lesson concepts.
- Offered students personalized educational, behavioral and emotional support.
Education
Bachelor of Arts - Sociology
Grant Macewan University
Edmonton, AB06-2022
Skills
- Working collaboratively
- Reliable and trustworthy
- De-Escalation Techniques
- Friendly and Enthusiastic
- Positive Reinforcement
- Recreational Activities
- Mental Health Support
- Crisis Intervention
- Microsoft Office
Certification
Teaching English as a Second Language (TEFL) Certification - 2021
Level C CPR and First Aid Certification - 2022
Abuse Awareness - 2022
Indigenous Awareness - 2022
Timeline
Program Attendant
Poundmaker's Lodge Treatment Centres
09.2023 - Current
Child and Youth Care Worker
Catholic Social Services
08.2022 - Current
Client Account Manager
AnywhereWorks
10.2021 - 07.2022
Educational Intern
Nyarkenyi Development Foundation of Alberta
09.2016 - 06.2017
Food Service Attendant
Sprucewood Place Senior Living
06.2014 - 10.2021
Bachelor of Arts - Sociology
Grant Macewan University
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