Experienced server offering solid history of accurate order taking, efficient marketing and sales building and table management. Effective at promoting team and restaurant success by independently handling tables and guest's satisfaction in high volume areas.
Overview
7
7
years of professional experience
Work History
Cocktail Server
BJ's Restaurant & Brewhouse
10.2019 - 07.2025
Set a positive tone for the guests at the first point of interaction and maintain a comfortable and enticing atmosphere.
Tour the menu, answer all questions and sell our daily specials as well as our seasonal items.
Have extensive knowledge about our beers and food items and what pairs well together.
Thoroughly check identification of guests before serving alcohol beverages and have extensive knowledge on alcohol safety.
Being able to handle multiple tables at once as well as constantly turning tables to increase walk-in business. Strategically time check-ins with each guests to sure all their needs are met.
Establish gold standard for each table and make the overall experience positive to help ensure a returning visit.
Host-Server
Chili's Grill & Bar
05.2018 - 07.2019
Help run the flow of the restaurant by seating and greeting in a timely manner.
Answer any and all questions and upsell items we are currently marketing.
Utilize team members and communicate with the kitchen staff to ensure meals come out correct and accurate.
Prebuss at every opportunity and fully buss to maintain a presentable and sanitary environment.
Use slow periods to restock and help other team members to ensure all guest and restaurant needs are met.
Make sure closing duties are completed and thorough to help team members and the restaurant have a smooth transition for the next shift.
Education
Associate of Psychology -
Chaffey College
Rancho Cucamonga, CA
05-2020
High School Diploma -
A.B Miller High School
Fontana, CA
05-2016
Skills
Ability to work multiple long period shifts
Order accuracy
POSI system experience
Food and Beverage pairing
Alcohol Safety Knowledge
Sales building and upselling
Experience in high volume dining and constant table turning
Can understand and communicate in Spanish
Accomplishments
Chili's Host of the year (2018)
1st place in BJ's Gift Card sales with over 4,000 in sales (2020)