Adan Granados
Rancho Cucamonga
Summary
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.
Overview
10
10
years of professional experience
Work History
Server
PVs (pancho villas
Rancho Cucamonga
04.2025 - Current
- Monitored dining room for cleanliness and proper set-up at all times.
- Trained new employees to perform duties.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Stayed informed about daily specials, new menu items, promotions.
Sales Associate
Enagic - Kangen Water
Torrance
09.2017 - Current
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Server
Biest Italian restaurant
Rancho Cucamonga
01.2024 - 01.2025
- Implemented feedback from customers to improve service quality and menu offerings.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Server
Kalaveras
San Bernardino
05.2022 - 08.2024
- Implemented feedback from customers to improve service quality and menu offerings.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Stocked service areas with supplies during slow periods.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Accurately recorded orders on cash register and point-of-sale system.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Presented menus and answered questions regarding items.
- Monitored dining room for cleanliness and proper set-up at all times.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Maintained records of transactions made during shift as required by law or company policy.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Assisted in training new servers.
- Provided exceptional service to high volume of daily customers.
Server
Ori sushi and Robata bar
Rancho Cucamonga
02.2021 - 03.2022
- Monitored dining room for cleanliness and proper set-up at all times.
- Trained new employees to perform duties.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Followed health safety guidelines when preparing and serving food products.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Stayed informed about daily specials, new menu items, promotions.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Checked food before serving it to customers.
- Assisted in training new servers.
Server
Sushi Martini
Rancho Cucamonga
01.2015 - 02.2020
- Monitored dining room for cleanliness and proper set-up at all times.
- Trained new employees to perform duties.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Stayed informed about daily specials, new menu items, promotions.
- Assisted in training new servers.
- Checked food before serving it to customers.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Served food and beverages to patrons and confirmed complete orders.
- Took orders from customers accurately and in a timely manner.
- Upheld high standards of sanitation in accordance with health department regulations.
- Greeted customers, answered questions and recommended specials to increase profits.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Ontario High School
Ontario, CA05-2016
Skills
- Customer service
- Order accuracy
- Food safety
- Point of sale
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Elementary
References
References available upon request.
Timeline
Server
PVs (pancho villas
04.2025 - Current
Server
Biest Italian restaurant
01.2024 - 01.2025
Server
Kalaveras
05.2022 - 08.2024
Server
Ori sushi and Robata bar
02.2021 - 03.2022
Sales Associate
Enagic - Kangen Water
09.2017 - Current
Server
Sushi Martini
01.2015 - 02.2020
High School Diploma -
Ontario High School