Adan Agredano
Dublin
Summary
Dynamic Tech Associate at Staples, recognized for enhancing customer satisfaction through expert product knowledge and effective inventory management. Proven leadership in training and mentoring new hires, fostering a high-performing team environment. Skilled in customer support and time management, consistently ensuring stock availability and operational efficiency.
Overview
5
5
years of professional experience
Work History
Tech Associate
Staples the Office Supply Store
08.2020 - Current
- Assisted customers with product selection, demonstrating knowledge of office supplies and technology features.
- Managed inventory levels, ensuring stock availability and timely replenishment of essential items.
- Trained new hires and customer service standards, enhancing team efficiency.
- Increased customer satisfaction with prompt and knowledgeable support.
- Efficiently unloaded inventory from truck and loading return pallets with paperwork ensuring accuracy on merchandise.
- Experienced in opening/closing store making sure our registers and safe are accurate on money count.
- Successfully selling product while upselling protection plans to increase overall sales.
Education
Degree in Progress - Mechanical Engineering
San Jose State University
San Jose, California, CA12-2026
High School Diploma -
Dublin High School
Dublin, CA05-2020
Skills
- Manager on Duty (MOD) Leadership
- Key Holder
- Customer support
- Inventory management
- Time management
- Training and mentorship
- Upselling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Tech Associate
Staples the Office Supply Store
08.2020 - Current
Degree in Progress - Mechanical Engineering
San Jose State University
High School Diploma -
Dublin High School