Adan Abdi
Edmonton
Summary
Highly outgoing and professional individual with an A+ track record. Exceptional communication skills enable effective engagement with customers and coworkers, fostering seamless workplace interactions. Adept at building strong relationships and ensuring customer satisfaction. Proactive problem-solver thriving in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Construction Labourer
Thompson Infrastructure
05.2024 - 11.2024
- Loaded and unloaded materials and equipment onto and off construction sites.
- Cleaned and maintained tools, equipment and worksites.
- Used variety of hand and power tools to complete tasks.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Security Guard
Commissionaires
07.2022 - 11.2023
- Vehicle and Walking Patrols and Signing off Reports
- Securing perimeters from trespassers
- Day/Overnight shifts
- Reason for leaving: Laid Off due to lack of shifts
- Monitored CCTV cameras and alarm systems for security breaches.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Customer Service Representative, Part-time
Giant Tiger
02.2021 - 05.2022
- Provide quality service to customers and associates inquiring about the availability of products or status of orders
- Listen attentively to customer needs to ensure a positive customer experience
- Handling register receipts, including daily cashing-in/cashing-out
- Arranging and displaying store merchandise
- Assisting where needed throughout whole store
- Reason for leave: Laid off
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Waiter, Part-time
Tasty Sabaya Restaurant
02.2019 - 01.2021
- Greet, serve and tend to customers
- Provide exceptional customer service
- Handle cash management
- Reason for leave: Change of management
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Education
High School -
Center High
Edmonton, AB06-2022
Skills
- Construction safety
- Heavy equipment operation
- Strong multitasking
- Customer service
- Incident reporting
- Fast pace learning
Languages
English
Native or Bilingual
Swahili
Limited Working
Somali
Native or Bilingual
Arabic
Limited Working
Qualificationscertifications
- Lifesaving Society National Lifeguard
- Aquatic Emergency Care
- Airbrake certified
Accomplishments
- Always most outstanding in communication and customer service
- Achieved highest production rate in the company by completing sites with accuracy and efficiency.
- Documented and resolved property damage which led to customer satisfaction.
Certification
- National lifeguard pool certificate
- Airbrake certified
- Security lisence
Interests
- Swimming
- Gym Workouts
- Team Sports
- High-Intensity Interval Training
- Video Gaming
- Reading
Timeline
Construction Labourer
Thompson Infrastructure
05.2024 - 11.2024
Security Guard
Commissionaires
07.2022 - 11.2023
Customer Service Representative, Part-time
Giant Tiger
02.2021 - 05.2022
Waiter, Part-time
Tasty Sabaya Restaurant
02.2019 - 01.2021
High School -
Center High
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