ADAM XAVI YIP
Calgary,AB
Summary
Polished professional with mentoring and coaching skills. Dedicated to cultivating great relationships that result in lasting customer contracts. Looking for the chance to be an Online Chat Specialist for an exciting organization.
Goal-driven Geospatial Imagery Analyst skilled working on diverse issues and projects for disaster relief, forestry planning and surveying. Familiarity with EIS and NES systems. Excellent technology skills in imagery extraction, analysis and visual scene creation. Uses variety of sources for information and product development.
Overview
1
1
year of professional experience
Work History
Live Chat Agent
Evolution
Vancouver, BC
12.2022 - 04.2024
- Experienced live agent with a proven track record in customer service, adept at managing real-time interactions through multiple channels. Known for providing prompt and accurate issue resolution while maintaining a customer-centric approach. Strong communication skills, adaptability, and a focus on exceeding performance metrics characterize my commitment to delivering exceptional live support.
Education
GED -
Centennial College
Toronto, ON01-2023
Bachelor of Science - Geographic Information Systems
Southern Alberta Institute Of Tech
Calgary, ABSkills
- Process Management
- Documentation and Reporting
- Marketing
- Support Services
- Python Programming
- Data Management
Languages
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Full Professional
Affiliations
- BGIS Vice President of the Student Council
Timeline
Live Chat Agent
Evolution
12.2022 - 04.2024
GED -
Centennial College
Bachelor of Science - Geographic Information Systems
Southern Alberta Institute Of Tech
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