Adamou Handou
Dublin
Summary
Results-driven engineering professional with 8+ years of experience in IT and engineering sectors. Combines a strong
educational background in IT and engineering management with certifications in Scrum and Lean Six Sigma to deliver innovative
solutions. Proven expertise in business analysis, project management, and technical system implementations. Fluent in English
and French, with additional proficiency in Italian and Spanish. Adept at leading cross-functional teams, improving processes, and
delivering results aligned with organizational goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
University of Ottawa
Ottawa, Canada
10.2022 - Current
- Supported the implementation of new systems, ensuring smooth transitions across departments.
- Collaborated with stakeholders to gather requirements for system enhancements.
- Collaborated with Enterprise Architecture and IT to document metadata, lineage, and business rules for critical data systems.
- Developed process maps to streamline departmental operations and improve efficiency.
- Analyzed data trends to inform strategic decisions for academic programs.
- Reported on data quality KPIs and compliance metrics to inform executive stakeholders.
Application Support Analyst
University of Ottawa
Ottawa, Canada
10.2021 - 10.2022
- Administered the Integrated Workplace Management System (IWMS).
- Acted as the go-to analyst for enterprise application support.
- Spearheaded data analysis and ERP system changes, maintaining service-level consistency.
IT Specialist
University of Ottawa
Ottawa, Canada
01.2016 - 10.2021
- Supported IT infrastructure and application deployment initiatives across multiple faculties.
- Enhanced data repositories and participated in major IT transformation projects.
- Provided training and mentorship to technical teams and end users.
Education
M.Eng. - Engineering Management
University of Ottawa
Ottawa10-2021
BASc - Engineering
University of Ottawa
Ottawa05-2016
Skills
- Business Analysis
- Agile Methodology
- Data Governance
- Application support
- Business intelligence tools
- System implementation
- Data Quality Assurance
- Data analysis
- Process mapping
- Process Improvement
- Operational Efficiency
- Agile methodology
- Stakeholder Collaboration
Websites
Certification
- Lean Six Sigma (Green Belt)
- CSM
- CSPO
- PMI Member
Technical Language Proficiency
PowerBI, ServiceNow, TopDesk, JIRA/Confluence, MySQL, JavaScript, Linux/UNIX, MS Office, MacOS, WindowsOS, Adobe Creative Cloud, Final Cut Pro, Azure, MS Copilot Studio
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Italian
Professional
Spanish
Limited
Timeline
Senior Business Analyst
University of Ottawa
10.2022 - Current
Application Support Analyst
University of Ottawa
10.2021 - 10.2022
IT Specialist
University of Ottawa
01.2016 - 10.2021
M.Eng. - Engineering Management
University of Ottawa
BASc - Engineering
University of Ottawa