Adam Finke

Lead team of multi-national product managers and engineers in development and execution of long-term strategic product development plans for OV Loop's platform offerings focused on developing unified commerce experience across merchants and customers.

Selected Contributions:

• Inventor of patented hybrid payment architecture that provides added value and connectivity between merchants and customers.
• Launched and maintain debit program with dual-auth capabilities.
• Developed leading tokenized P2P payments platform for real time cash and rewards transfers.
• Lead in creation of turnkey Starbucks style rewards and loyalty platform for merchants of any size.
• Redefined closed loop gift card infrastructure to minimize merchant cost and maximize user accessibility.

Developed personal financial products to transition personal banking and financial management from digitized to automated. Starting with credit first approach to customer acquisition

Selected Contributions

• Created product from zero to one and led organization to acquisition.
• Won international pilot competition from roster of 107 companies from 9 countries and 27 different states.
• Captured substantial gains in efficiency and productivity by leading partner specific business operations through subject matter expertise in third party risk, information security support, compliance, portfolio risk and portfolio management, database and development, and accounting / finance
• Attracted top talent for company, fostering collaborative and high-performance work environment.
• Secured funding for company growth through investor relations and networking activities.
• Developed strong partnerships with key industry players, contributing to increased market presence.
• Spearheaded marketing initiatives that effectively communicated brand value propositions, resulting in higher customer acquisition rates.
• Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.

Established strong foundation for success by leading management of Marketplace Lending partnerships focused on supporting bank’s financial and risk expectations. Demonstrate insightful leadership and enhance clarity of mission by supporting program contract development and maintenance in areas of economic structure, SLAs, servicing guidelines, underwriting guidelines, and right and responsibility.

Selected Contributions

• Managed $500MM consumer lending portfolio, which included oversight of organizations that controlled 80% of nation’s debt settlement loans
• Developed and managed partner debit and credit card programs from program creation through to issuance and servicing
• Increased revenue through launch of new partner product with $10MM in monthly loan origination
• Captured substantial gains in efficiency and productivity by leading partner specific business operations through subject matter expertise in third party risk, information security support, compliance, portfolio risk and portfolio management, database and development, and accounting / finance
• Deliver transformative innovation through process Improvement and project management.

• Exercised detailed analysis and judgment while using lane data to optimize rate and fulfillment operations
• Demonstrated calm, clear-headed leadership through oversight of operations, safety, billing, payroll, and IT teams
• Selected Contributions: ¨ Developed operational strategies that led to annual net revenue change from -$9MM to $6MM from year- end 2016 to year-end 2017.
• Created environment for sustained success as workstream lead for EDI implementation across four carriers and over 30 trading partners
• Exhibited exceptional ability to marshal appropriate resources by leading daily revenue analysis process to focus
• AR collection efforts and plan resource utilization
• Leveraged experience and training to identify and establish scope and parameters using SMART objectives
• Utilized interviews, document analysis, requirements workshops, surveys, site visits, use cases, and user scenarios to elicit requirements.

Maximized productivity and provided vital structure by redesigning loan review process with focus on sustainable and repeatable operations. Identified organizational risk by conducting in-depth reviews of high value customer accounts

Selected Contributions

• Completed bank's annual loan review process on $700M portfolio in seven months
• Demonstrated strong leadership and foresight while supporting Loan Officers by making recommendations on methods to better assess current and potential customers.
• Enhanced loan review process by implementing efficient tracking systems and streamlining workflows.
• Reduced delinquency rates through proactive risk management and timely follow-up with clients.

Demonstrated leadership and communication skills as liaison between technical teams, customers, and management / operations. Provided analytical process development and support services associated with origination and servicing of $1 Billion student loan portfolio.

Selected Contributions

• Exhibited superior attention to detail while gathering, analyzing, and documenting complex business requirements
• Enhanced productivity by assessing operations procedures; analyzed system data and reviewed risk controls
• Developed corporate cohesion by developing and supporting project management of multi-department process initiatives relative to regulation and process adherence
• Harmonized communication by providing monthly audit and transition status updates to senior leadership
• Board Member and Committee Chair, National Kidney Foundation.