ADA MARIE C. RAMOS
Brampton
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Reliable and compassionate health care professional offering expertise in planning activities, maintaining safety and improving behavior. Well-versed in needs and behaviors of children. Skilled at coordinating events, directing craft times and setting up field trips to offer children numerous learning opportunities.
Overview
16
16
years of professional experience
Work History
Lead Data Analyst
S&P Global Philippines
08.2018 - 08.2023
- Analyzed large amounts of data to identify trends and find patterns, signals and hidden stories within data.
- Developed and implemented data collection systems and other strategies to optimize statistical efficiency and data quality.
- Data Gathering and Collection from the clients and other third-party providers (Through call, website, and emails).
- Inbound and Outbound Calls with written email skills. Build and maintain good relationships with external clients.
- Contributed towards process improvement through error checks, audit suggestions, and tool enhancements.
- Reviewed feedback and corrected any discrepancies in the report. Subject-matter expertise towards various workflow, processes of the dataset.
Debt Collection Specialist
First Advantage Corporation
01.2013 - 09.2018
- Maintained consistently high success rate of collecting on overdue accounts.
- Achieved performance goals on consistent basis.
- Act as liaisons between creditors and customers to collect outstanding payments.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
Company Nurse
Genpact LCC - Financial Institution
01.2008 - 12.2012
- Conducted nursing assessment, triage, treatment and education for employee health concerns.
- Supplied wellness materials and information to employees to prevent sickness, fatigue and mental burnout while fostering positive company culture.
- Responded to emergencies onsite by rendering emergency medical care, CPR and prompt first aid treatment.
- Offered ambulatory care by treating sore throats, earaches, rashes, pink eye and other ailments to proactively manage chronic conditions, prevent serious illness and improve overall health of employees.
Staff Nurse
Las Pinas Satellite & Trauma Center Hospital
09.2007 - 12.2008
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
Company Nurse
People Support Phils, Offshore Information & Comm
03.2007 - 09.2007
- Supplied wellness materials and information to employees to prevent sickness, fatigue and mental burnout while fostering positive company culture.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Education
Nursing Leadership And Management
Seneca College
King City, ON07.2024
Bachelor of Science - Nursing
San Juan De Dios Educational Foundation Inc
Philippines 04.2006
Skills
- Organizational Systems
- Business Operations
- Predictive Analysis
- Administration and Management
- Customer Satisfaction
- Client Meetings
- Clinical Staff Management
- Care Plan Development
- Patient Care Planning
Timeline
Lead Data Analyst
S&P Global Philippines
08.2018 - 08.2023
Debt Collection Specialist
First Advantage Corporation
01.2013 - 09.2018
Company Nurse
Genpact LCC - Financial Institution
01.2008 - 12.2012
Staff Nurse
Las Pinas Satellite & Trauma Center Hospital
09.2007 - 12.2008
Company Nurse
People Support Phils, Offshore Information & Comm
03.2007 - 09.2007
Nursing Leadership And Management
Seneca College
Bachelor of Science - Nursing
San Juan De Dios Educational Foundation Inc
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