Adama Manneh
Toronto,ON
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
5
5
years of professional experience
Work History
Human Resources Assistant
Nestle Canada
02.2023 - Current
- Provided word processing and secretarial support
- Developed and maintained a current and accurate filing system
- Assisted in planning and preparation of meetings, conferences and conference telephone calls
- Supported HR efforts including payroll and new employee orientation.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
Cashier/Customer Service
Costco
04.2022 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated scanners, scales, cash registers, and other electronics
- Accepted payments and checked all prices and quantities were accurate
- Processed refunds and exchanges and resolved customer complaints
- Followed store procedures regarding coupons, gift cards and offers
- Maintained a clean workspace at all times.
Sales Representative
Telus
01.2021 - 04.2022
- Focused sales efforts by studying existing and potential volume of dealers
- Submitted orders by referring to price lists and product literature
- Kept management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Administrative Assistant
Rywal
05.2019 - 01.2021
- Wrote and distributed emails, correspondence memos, letters, faxes and forms
- Assisted in the preparation of regularly scheduled reports. Organised and scheduled appointments.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
License Certificate - Mortgage Agent
Mortgage Professionals
Toronto, ONDiploma - Business Management - HR
Fanshawe College
Certificate - General Arts & Science
Fanshawe College
Diploma In Information Technology -
Lasting Solutions (LS) Limited
Skills
- Outgoing personality
- Energetic self-starter
- Customer service
- Financial management
- Problem-solving
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Maintaining files
- Payroll Processing
- Administrative Skills
Accomplishments
- Resolved product issue through consumer testing.
Languages
English
Full Professional
Timeline
Human Resources Assistant
Nestle Canada
02.2023 - Current
Cashier/Customer Service
Costco
04.2022 - 01.2023
Sales Representative
Telus
01.2021 - 04.2022
Administrative Assistant
Rywal
05.2019 - 01.2021
License Certificate - Mortgage Agent
Mortgage Professionals
Diploma - Business Management - HR
Fanshawe College
Certificate - General Arts & Science
Fanshawe College
Diploma In Information Technology -
Lasting Solutions (LS) Limited
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