ADAMA KONATE
Customer Service
Winnipeg,MB
Summary
Relentless professional known for working hard to determine risk levels. A well-spoken Fraud Analyst promoting exemplary talents in reviewing accounts and identifying issues. Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
- Fraud Prevention and Detection
- Communications Strategies
- Customer Accounts Management
- Dispute Resolution
- Risk Level Determination
- Refund Processing
- Problem-Solving Ability
- Quality Control
- Creative Solutions
Languages
English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
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