Sales Assistant (Unpaid)
MobileCare
09.2023 - 10.2023
- Greeted and received customers in a welcoming manner
- Approached customers on the sales floor to answer questions and help them find what items best fit their needs
- Processed payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.
- Drove sales through engagement of customers, suggestive selling, and sharing product knowledge
- Resolved customer issues, ensured satisfaction, and optimized sales strategies.
- Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
- Utilized strong problem-solving skills to quickly identify and address customer issues.
