Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Adama Assoumi

Windsor, Ontario,Ontario

Overview

4
4
years of professional experience
1
1
Certification

Work History

Social Services Worker

Downtown Mission Windsor Youth Centre,
Windsor, Ontario, Ontario
01.2025 - 04.2025
  • Researched funding sources that could be utilized to expand current programs or create new ones.
  • Developed individualized service plans based on client needs and goals.
  • Mentored at-risk youth by providing guidance on decision making process and goal setting strategies.
  • Provided emotional support during difficult times to help individuals cope with life challenges.
  • Collaborated with interdisciplinary teams to ensure quality care for clients.
  • Provided crisis intervention services to individuals and families in need.
  • Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
  • Encouraged and motivated clients to develop new coping mechanisms and techniques to drive behavior modification.
  • Used knowledge of successful crisis intervention techniques and supportive problem-solving to achieve treatment goals.
  • Monitored progress of clients receiving services by conducting home visits or phone calls.

Hair Braider

Adao Salon and Beauty Supply
Windsor, Ontario, Ontario
06.2021 - 09.2023
  • Kept detailed records of services rendered and products used for each client.
  • Educated customers about different types of braids available including microbraids, fishtail braids.
  • Applied extensions using various techniques such as weaving, box braiding, French twists, cornrows.
  • Instructed clients on how to maintain and care for their braids.
  • Advised customers on proper aftercare maintenance of their braids.
  • Ordered necessary supplies from vendors when stock ran low.
  • Cleaned and sanitized styling tools, equipment, and workstation between each client.
  • Performed scalp treatments such as steaming, oiling, shampooing, conditioning.
  • Washed and blow-dried clients' hair.
  • Fixed embellishments to braids using pins, stick-ons and hairspray.
  • Arrived punctually for appointments and adhered to given schedules.
  • Educated clients on techniques to maintain and style braids.
  • Welcomed clients to salon and posed questions to determine hair styling and braiding needs.
  • Created braids such as embellished chignons, crown braids, waterfall twists and milkmaid braids.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Pre-booked future appointments to increase repeat business.
  • Customized styles, services and products to suit client needs and maintain customer satisfaction.

Cashier Assistant

Petro Canada
Québec, Quebec
03.2023 - 08.2023
  • Provided accurate cash register operations, including accepting payments and providing change.
  • Answered customers' questions concerning location, price and use of merchandise.
  • Verified that all coupons were valid before processing them for payment.
  • Checked out customers quickly but accurately ensuring all items are scanned properly.
  • Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
  • Promoted store cleanliness by keeping track of trash can levels and emptying when full.
  • Maintained financial records by counting cash and recording tips at end of shift.
  • Resolved customer complaints regarding sales and service.
  • Tracked company inventories, moved excess stock, and arranged products to improve sales.
  • Maintained work area and kept cash drawer organized.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Scanned items and checked pricing on cash register for accuracy.
  • Answered phone calls to assist customers with questions and orders.

Education

Social Work -

College Boreal
Windsor, ON
05-2025

Downtown Mission Windsor Youth Centre
Windsor, ON
04-2025

CPR & First Aid Certificates, Perri-Med
Windsor, ON
04-2024

WHMIS Training, St Clair College
Windsor, ON
05-2022

Young Women in LEAD Program
Windsor, ON
04-2022

Grade 12 Diploma, High School
Windsor, ON
06-2020

Skills

  • Customer service
  • Conflict resolution
  • Emotional support
  • Effective communication
  • Multicultural sensitivity
  • Empathy display
  • Time management abilities
  • Time management
  • Multidisciplinary teamwork
  • Reliability
  • Organizational skills
  • Problem-solving aptitude

Languages

English
Full Professional
French
Full Professional
Sango
Native/ Bilingual

Certification

Valid Driver License

Valid Vulnerable Sector Check

Valid CPR & First Aid

Timeline

Social Services Worker

Downtown Mission Windsor Youth Centre,
01.2025 - 04.2025

Cashier Assistant

Petro Canada
03.2023 - 08.2023

Hair Braider

Adao Salon and Beauty Supply
06.2021 - 09.2023

Social Work -

College Boreal

Downtown Mission Windsor Youth Centre

CPR & First Aid Certificates, Perri-Med

WHMIS Training, St Clair College

Young Women in LEAD Program

Grade 12 Diploma, High School

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Adama Assoumi