Adam Wharton
Cornwall,Canada
Summary
Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent knowledge of detention center safety, security and emergency management protocols.
Overview
20
20
years of professional experience
Work History
Correctional Officer (Permanent)
Provincial Correctional Centre
03.2018 - Current
- Worked in Video Court at the Correctional Centre supervising court proceedings, documenting outcomes on MACI and in log books, passing on pertinent information to Supervisors and Administration Supervisor.
- Assisted in local and federal transfers of inmates from one facility to another while maintaining policy and procedures of the Correctional Centre.
- Designated Shift Supervisor experience being responsible for Correctional Centre, staff and inmates while other supervisors are off sick or on vacation.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Admitted new inmates into facility and processed inmates for release.
- Responded to emergency situations and de-escalated hostile confrontations.
- Supervised inmates during meals, recreation and other activities.
- Built solid relationships with staff and inmates to keep institution safe and secure.
- Completed in-depth casework plans and release plans to help reduce recidivism.
- Worked with offenders in a Mental Health setting following policy and procedures of both facilities.
Correctional Officer (Casual)
Provincial Correctional Centre
06.2013 - 03.2018
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
- Booked new inmates into facility and processed inmates for release.
- Supervised inmates during meals, recreation and other activities.
- Responded to emergency situations and de-escalated hostile confrontations.
- Prepared reports to document incidents and violations.
Delivery Courier
Yellow Pages
05.2012 - 06.2017
- Enhanced delivery efficiency by optimizing routes and adhering to schedules.
- Expedited urgent deliveries, prioritizing time-sensitive shipments to meet critical deadlines.
- Navigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.
- Conducted thorough vehicle inspections and maintenance checks, promoting safety on the road and minimizing downtime due to mechanical issues.
Senior Technical Advisor
HGS - Hinduja Global Solutions
03.2012 - 07.2013
- Enhanced system performance by conducting comprehensive technical analyses and providing strategic recommendations.
- Reduced downtime and increased efficiency through the implementation of proactive maintenance procedures.
- Developed innovative solutions for complex technical issues, resulting in improved overall functionality.
- Collaborated with cross-functional teams to deliver high-quality products within tight deadlines.
Oilfield Floorhand
Precision Drilling Company
05.2011 - 08.2011
- Reduced downtime by promptly identifying and addressing mechanical issues with rig components.
- Increased crew safety through rigorous adherence to safety protocols and proper use of personal protective equipment.
- Promoted a positive work environment by effectively collaborating with team members and supervisors for smooth operations.
- Maintained clean and organized work areas to improve overall rig efficiency and safety performance.
- Minimized risk during pipe handling operations by following established guidelines for proper lifting techniques, hand signals, and equipment usage.
Technical Support Advisor
HGS (Formerly Online Support)
07.2010 - 03.2011
- Enhanced customer satisfaction by promptly addressing technical issues and providing effective solutions.
- Reduced call wait times for customers by efficiently prioritizing support requests and managing time effectively.
- Improved first-call resolution rates by developing comprehensive troubleshooting guides and knowledge base articles.
- Increased team productivity with regular training sessions on emerging technologies and software updates.
Screen Printer
Monticello Graphics
07.2006 - 05.2010
- Enhanced print quality by performing routine maintenance and cleaning on screen printing equipment.
- Streamlined production process by effectively managing ink mixing, color matching, and screen preparation.
- Improved customer satisfaction with timely order fulfillment and consistent print quality.
- Collaborated with design team to ensure accurate reproduction of client artwork for screen printing projects.
- Reduced waste by closely monitoring ink usage, screen condition, and print consistency during production runs.
- Maximized machine performance through routine calibration of squeegee pressure, angle adjustments, off-contact settings.
Pizza Delivery Driver
Family Pizza
10.2005 - 05.2010
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Performed routine vehicle maintenance checks to ensure optimal performance on delivery routes, reducing downtime due to mechanical issues.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Exceeded company expectations for prompt deliveries, resulting in increased repeat business from satisfied customers.
Retail Worker (Produce)
Real Canadian Superstore
10.2004 - 10.2005
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Streamlined inventory management for improved product availability and reduced stock discrepancies.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
- Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Education
No Degree -
Additional Courses/Certificates
Milton StationBachelor of Arts - Psychology/Sociology
University of Prince Edward Island
09.2012
Correctional Officer Diploma - Correctional Officer
Holland College (APA)
Slemon Park03.2012
High School Diploma -
Swift Current Comprehensive High School
06.2010
Skills
- Inmate monitoring
- Records Management
- Crisis Management
- Crime Prevention
- Surveillance
- Facility Security
- Emergency Response
- Prisoner Transport
- Contraband Seizure
- Booking procedures
- Trained in defensive tactics
- Suicide Prevention
- Criminal Law
- Restraint Techniques
- Stress Tolerance
- Continuing education
- Mental health awareness
- Substance Abuse Knowledge
- Observation
- Safety
- Physical Fitness
- Relationship building and management
- Crisis intervention training
- First Aid Training
- Self-defense tactics
- Staff Management
- De-Escalation Techniques
- Conflict resolution skills
- Correctional facility procedures
- Cultural Sensitivity
- Inmate Supervision
- Mentorship
- Search Procedures
- Crisis Intervention
- Cell Inspections
- Court Procedures
- Attention to Detail
- Professionalism
- Effective Communication
- Adaptability and Flexibility
- Interpersonal Skills
- Time Management
- Active Listening
- Adaptability
Timeline
Correctional Officer (Permanent)
Provincial Correctional Centre
03.2018 - Current
Correctional Officer (Casual)
Provincial Correctional Centre
06.2013 - 03.2018
Delivery Courier
Yellow Pages
05.2012 - 06.2017
Senior Technical Advisor
HGS - Hinduja Global Solutions
03.2012 - 07.2013
Oilfield Floorhand
Precision Drilling Company
05.2011 - 08.2011
Technical Support Advisor
HGS (Formerly Online Support)
07.2010 - 03.2011
Screen Printer
Monticello Graphics
07.2006 - 05.2010
Pizza Delivery Driver
Family Pizza
10.2005 - 05.2010
Retail Worker (Produce)
Real Canadian Superstore
10.2004 - 10.2005
No Degree -
Additional Courses/Certificates
Bachelor of Arts - Psychology/Sociology
University of Prince Edward Island
Correctional Officer Diploma - Correctional Officer
Holland College (APA)
High School Diploma -
Swift Current Comprehensive High School
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