Summary
Overview
Work History
Education
Skills
Timeline
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Adam Tune

Sunnyvale

Summary

Dynamic and reliable driver with a clean record at Amazon, adept in GPS navigation and route planning. Proven ability to enhance customer satisfaction through punctual deliveries and strong relationship-building skills. Committed to safety and efficiency, consistently achieving on-time performance while maintaining high standards of vehicle maintenance and cleanliness.

Overview

17
17
years of professional experience

Work History

Driver

Amazon
12.2020 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.
  • Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
  • Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
  • Participated in safety training and workshops, applying learned techniques to daily driving practices.
  • Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
  • Enhanced team morale by providing support and assistance during peak delivery periods.
  • Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
  • Maintained clean and organized vehicle, enhancing professional image of company.

Server /trainer / Bartender

Bjs Restaurants Inc
01.2009 - 12.2020
  • Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Maintained cleanliness standards throughout dining areas, contributing to a positive dining experience for guests.
  • Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
  • Ensured accurate order taking and input into POS systems, reducing errors in food preparation and billing processes.
  • Actively participated in team meetings to discuss strategies for increasing efficiency and improving customer experiences.
  • Instructed servers on proper techniques for taking orders, serving food and providing customer service.
  • Coached servers on proper food handling techniques to maintain compliance with health department regulations and uphold food safety standards.
  • Implemented upselling techniques, boosting overall revenue for the restaurant.
  • Conducted pre-shift meetings to review daily specials, menu changes, or operational updates with serving staff prior to opening hours.

Server/Trainer

Faultline Brewery
01.2014 - 12.2020
  • Monitored new server performance and offered continuous support throughout training period.
  • Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
  • Established and maintained positive relationships with trainees to drive successful learning outcomes.
  • Collaborated with kitchen staff to ensure timely delivery of meals, maintaining a high level of guest satisfaction.

Education

No Degree -

College of San Mateo
San Mateo, CA

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Punctual and reliable
  • City and non-city driving
  • Safe driving practices
  • Problem-solving
  • Flexible schedule
  • Punctuality
  • GPS and route planning
  • Loading and unloading
  • Defensive driving
  • Vehicle inspection
  • Safety protocols
  • Safety management
  • Route planning
  • Driving in adverse conditions
  • Navigational systems and GPS
  • Vehicle inspections
  • Route management
  • Transportation
  • Traffic law observation
  • Vehicle maintenance
  • Commercial driving
  • Equipment operation
  • Inclement weather driving
  • Relationship building
  • Accident prevention
  • Heavy lifting
  • DOT compliance
  • Materials transport
  • CDL license
  • Attention to detail
  • Team building
  • Type vehicles expertise
  • Friendly and outgoing
  • Verbal and written communication
  • Map reading
  • Physical stamina
  • Traffic laws
  • Patience and tact

Timeline

Driver

Amazon
12.2020 - Current

Server/Trainer

Faultline Brewery
01.2014 - 12.2020

Server /trainer / Bartender

Bjs Restaurants Inc
01.2009 - 12.2020

No Degree -

College of San Mateo

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Adam Tune