Managed and supervised a team of 20+ staff to ensure safety, quality control and efficient operations of Laundry & Housekeeping.
Scheduled and coordinated resources for all maintenance activities in order to meet project deadlines.
Conducted regular training sessions with staff to ensure compliance of policies and procedures.
Developed routines & plans for preventive maintenance schedules to minimize downtime of production equipment.
Maintained accurate records such as daily reports, timesheets and other related documentation as required by management.
Conducted regular inspections of work sites to ensure compliance with safety regulations, including hazard identification and risk assessment.
Analyzed supplier data, such as price lists, quality assurance plans, and delivery schedules, to determine the best suppliers for goods and services.
Maintained accurate records of purchase orders, invoices, contracts, and other documents related to purchasing activities.
Collaborated with internal stakeholders including finance departments, production teams, and warehouse staff regarding purchasing needs and requirements.
Assisted in the recruitment and interviewing process.
Organized and maintained personnel records including new hire paperwork and changes to employment status.
Advised management on appropriate action plans when dealing with employee misconduct issues.
Supported leadership and employee relations by responding to requests, grievances and other issues or needs.
Transport Services
Manitoba Developmental Centre
Portage La Prairie, MB
04.2008 - 02.2022
Worked in Dispatch to coordinate, schedule and facilitate pick up & delivery of residents in the most safe & efficient manner possible.
Conducted regular training sessions for new hires on proper protocols for handling emergency situations as well as teaching "Driven to Distraction" and "Q'straint" class to new and existing employees.
Tracked vehicles using GPS technology and provided real-time status updates as needed.
Performed monthly, daily & pre-trip inspections of buses & handi-vans according to established procedures.
Inspected vehicles for mechanical items and safety issues and performed preventative maintenance when necessary.
Responsible for a service which is deemed "highest risk" at MDC, delivering laundry daily to Boundary Trails Health Centre while maintaining a high quality of duty and professionalism.
Planning efficient routes and communicating effectively with drivers & dispatch staff regarding any changes due to traffic, weather conditions or any other unexpected circumstances.
Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
Maintaining safe driving habits to protect property and general public on roadways.
Completing daily logs and issued concerns to supervisor.
Maintaining strict compliance with safety rules for passenger and driver protection.
Owner & Operator
Mobile Food Vendor
Southern Manitoba
04.2021 - 10.2021
Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
Managed a social media presence, preforming marketing and public engagement
Completed monthly operational reviews to check budget compliance and identify areas in need of adjustment.
Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
Developed business and marketing plans and prepared monthly financial reports.
Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
Trained teams on specific operations, applicable procedures and techniques for each job site.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Acquired Food handlers certificate
Cook
Manitoba Developmental Centre
03.2005 - 09.2007
Meal preparation, receiving deliveries and working within a group setting with strict time management.
Menu development and alterations to accommodate changes.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Working in a team environment with multiple co-workers cohesively towards the same objective.
Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Shift Manager
McDonald’s Restaurant
Portage la Prairie
01.2002 - 01.2005
Oversaw training & education of new employees
Developed assessment tests to evaluate trainees' knowledge of course material.
Restaurant management on a given shift, with daily operations, supervising workforce, public engagement while maintaining a high level of professionalism.
Upheld company standards and compliance requirements for operations and cleanliness.
Managed schedules, accepted time off requests and found coverage for shifts.
Managed materials and ordered product to meet production goals and specific customer demands.
Evaluated employee performance before, during, and after training sessions.
Education
Leadership Foundations For Supervisors Program
Government of Manitoba
01-2023
High School Diploma -
Arthur Meighen High School
2005
Skills
Class 2 license
Proficient computer skills, including Microsoft Office, AVL programs & SAP
Strong workforce management / team leadership ability
Transport and Materials Management Coordinator at Manitoba Developmental CentreTransport and Materials Management Coordinator at Manitoba Developmental Centre