Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Adam Tawfilis

Encinitas

Summary

Dynamic server with a solid track record at Firenze Trattoria, excelling in customer service and menu knowledge. Recognized for enhancing guest satisfaction through effective communication and teamwork. Skilled in wine service, I consistently foster positive relationships while ensuring timely order delivery and addressing customer feedback with professionalism.

Overview

2
2
years of professional experience

Work History

Server Assistant

Stacey Urbin
Del Mar
07.2023 - 07.2024
  • Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
  • Checked in with customers throughout their meal to ensure satisfaction.
  • Resolved customer complaints swiftly and professionally when needed.
  • Ensured that all utensils were sanitized properly before use.
  • Assisted in training new server assistants on job responsibilities and procedures.

Server

Holly Murphy
Encinitas
07.2022 - 07.2023
  • Provided excellent customer service to ensure satisfaction.
  • Set up tables in between patrons to reduce wait times.
  • Provided exceptional service to high volume of daily customers.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.

Education

Bachelor of Arts - Applied Linguistics

Saint Louis University
Madrid, Spain
05-2027

Skills

  • Customer service
  • Critical thinking
  • Team collaboration
  • Public speaking
  • Conflict resolution
  • Relationship building
  • Wine service

Affiliations

  • I enjoy playing basketball, the beach and surfing, and traveling

Languages

English
Professional
Spanish
Professional
Arabic
Elementary

Timeline

Server Assistant

Stacey Urbin
07.2023 - 07.2024

Server

Holly Murphy
07.2022 - 07.2023

Bachelor of Arts - Applied Linguistics

Saint Louis University

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Adam Tawfilis