Led a 12 person multidisciplinary team at the Sports and Exercise Medicine Institute, focusing on superior patient outcomes and operational excellence.
Expert in communication and customer service, honed through direct patient interaction and complex client relations in healthcare.
Demonstrated analytical and technical prowess by spearheading segmentation projects using SAS Enterprise Guide 7.1 in an MBA program.
Proven organizational and time management skills, consistently meeting clinic goals and optimizing processes.
Committed to ongoing professional growth and industry innovation, currently pursuing an MBA with a concentration in health and wellness business strategies.
Skilled in adapting to new roles and challenges, transitioning effectively from therapy to leadership in healthcare.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Co-founder
Emwell Corp.
03.2022 - Current
Establish and optimize business operations, aligning with strategic goals to drive growth.
Expand network with industry partners and clients, boosting business development opportunities.
Design and execute marketing campaigns that elevate brand visibility and enhance customer engagement.
Lead negotiations for third-party contracts, securing advantageous terms and enhancing operational efficiency.
Develop and conduct health coaching and corporate wellness programs for organizations of 750 employees, improving overall health outcomes.
Director of Therapy Services
Sports & Exercise Medicine Institute
01.2019 - Current
Direct clinic operations and lead marketing and team-building initiatives, improving team cohesion and patient engagement.
Innovate clinician mentorship program, enhancing professional growth and patient care for a team of 12 health professionals.
Manage comprehensive patient care, prioritizing clinical effectiveness and overseeing the treatment of 60 patients weekly.
Utilize Cliniko web-based software to maintain accurate patient records, significantly improving treatment tracking and patient outcomes.
Lead the development and implementation of departmental policies, ensuring compliance and fostering best practices across all operations.
Physiotherapist
Waterloo Sports Medicine
09.2018 - 01.2019
Designed personalized treatment plans for 50-60 patients weekly, significantly enhancing physical recovery, which consistently improved patient mobility and satisfaction.
Led community outreach initiatives that substantially increased participant engagement in health and wellness programs within the local community.
Employed evidence-based approaches tailored to individual patient needs, leading to notable improvements in health outcomes.
Collaborated with a 10-person interdisciplinary team to deliver comprehensive care, enhancing patient satisfaction and loyalty.
Education
MBA -
Carleton University
Ottawa, ON
01.2025
Master of Science - Physiotherapy
University of Western Ontario
London, ON
09.2016 - 08.2018
Bachelor of Arts - Honors Specialization in Kinesiology
University of Western Ontario
London, ON
09.2011 - 04.2015
Professional Development
•One-on-one entrepreneurship and business mentorship program with Brian Freeman VP of Campus Living Centres (2020-current)
•Precision Nutrition Level 1 (2020)
•National Canadian Orthopedic Division Manual Therapy Level 1 and 2 (2019)
•APTEI Acupuncture Provider (2018)
•Concussion Management Workshop (2017)
Timeline
Co-founder
Emwell Corp.
03.2022 - Current
Director of Therapy Services
Sports & Exercise Medicine Institute
01.2019 - Current
Physiotherapist
Waterloo Sports Medicine
09.2018 - 01.2019
Master of Science - Physiotherapy
University of Western Ontario
09.2016 - 08.2018
Bachelor of Arts - Honors Specialization in Kinesiology