Results-oriented professional with a strong track record in monitoring performance metrics and enhancing team productivity in dynamic environments. Demonstrates expertise in leadership and motivation, fostering a culture of excellence that drives both quality and performance outcomes. Several years of experience contribute to a comprehensive understanding of operational success.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Administrative Supervisor
CANADIAN JUNIOR GOLF ASSOCIATION
01.2024 - Current
Helping parents register their children in golf tournaments
Withdrawing children from golf tournaments when requested
Liaison between Association and Golf courses where tournaments are
Run tournaments in both Ontario and Alberta
Maintain inventory
Pack and send inventory to various provinces for tournaments
Maintain vehicle fleet
Coordinated travel arrangements for employees including flights, hotels and car rentals.
Implemented departmental policies and standards in conjunction with management to streamline internal processes.
Researched and prepared reports required by management or governmental agencies.
Responded promptly to customer inquiries via phone or email ensuring excellent customer service standards were met.
Assisted with the development of new processes for improving efficiency within the department.
Maintain equipment, such as pop up tents, trailers, tear drop signs etc
Sales Manager
THE ORIGINAL FENCE AND DECK CENTRE
01.1996 - 12.2023
I started off as a delivery driver and rapidly moved up within the company.
I reached out to new leads and scheduled appointments.
I wrote and finalized contracts for client projects.
Follow up with customers throughout the process, before, during, and after construction.
Designed decks and fences accurately for use in estimates based on extensive knowledge of materials, including composites, and railing options.
Created a scope of work to be used by subcontractors.
Coordinated a variety of jobs and tasks with subcontractors.
Managed contractors and assisted with any problem-solving that came up.
Purchased the correct materials needed for each job based on the scope of work and the contractor's progress.
Successfully trained new sales personnel who were able to match or exceed industry standards.
Created new opportunities for positive company growth.
Liaison between sales, clients, production, vendors, and subcontractors.
Established new accounts and serviced existing accounts maintaining professional relationships.
Conducted market research and reported on competitors.
Supported sales team members to drive growth and development.
Resolved customer complaints regarding sales and service.
Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Life Insurance Broker
INDEPENDENT LIFE INSURANCE BROKER
01.2010 - 12.2018
Sold a diverse range of insurance products, including life, disability, health, and group insurance.
Found creative ways to meet new clients, providing what they need within their price range.
Conducted extensive research on various life insurance products and services.
Conducted thorough needs analysis to recommend appropriate life insurance products.
Continued perfecting knowledge with segregated funds.
Familiar with all major company providers and their products.
CEO / Owner
STONE MOUNTAIN RACING
01.2005 - 12.2007
Sold performance, styling, and restoration parts for various vehicle manufacturers.
Identified and sourced reliable products for clients, ensuring adherence to budget constraints.
Cultivated and sustained long-term relationships with suppliers and clients.
Oversaw comprehensive accounting and bookkeeping functions, ensuring financial accuracy and compliance.
Oversaw the setup and dismantling of display and information booths at car shows.
Represented the organization at conferences, events, and networking activities as needed.
Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
Negotiated contracts with vendors to secure competitive pricing for goods or services.
Managed the maintenance of company display products, parts, and show car.
Education
GENERAL ARTS AND SCIENCE DIPLOMA -
Seneca College
01.2001
Skills
Enthusiastic Contributor
Adaptable Learner
Committed Professional
Consistently Dependable
Strong Verbal Communication
Customer Engagement Proficiency
Analytical Problem Solving
Experienced with Microsoft Tools
Experienced with Google Tools
Meeting coordination
Information management
Database administration
Office management
Training and coaching
Cross-functional teamwork
Expense reporting
Credit and collections
Proposal writing
Relationship building
References
References will be provided upon a face-to-face interview
Educationandlicenses
LLQP (Life Insurance), 2018
IFIC (Mutual Funds), 2011
General Arts and Science Diploma, 2001, Seneca College
Certification
First Aid and CPR July 2024
Minor Hockey Trainer level 2 Oct 2024
Affiliations
Hockey trainer for AMHA U13 House League team White 2024-2025
References
References available upon request.
Timeline
Administrative Supervisor
CANADIAN JUNIOR GOLF ASSOCIATION
01.2024 - Current
Life Insurance Broker
INDEPENDENT LIFE INSURANCE BROKER
01.2010 - 12.2018
CEO / Owner
STONE MOUNTAIN RACING
01.2005 - 12.2007
Sales Manager
THE ORIGINAL FENCE AND DECK CENTRE
01.1996 - 12.2023
First Aid and CPR July 2024
Minor Hockey Trainer level 2 Oct 2024
GENERAL ARTS AND SCIENCE DIPLOMA -
Seneca College
Similar Profiles
Kyree ConawayKyree Conaway
Manager, DE&I at American Junior Golf AssociationManager, DE&I at American Junior Golf Association