Results-driven Sales & Operations Manager with proven success in relationship building, negotiation, and project coordination. Excels in managing client expectations and delivering high-quality service in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Sales & Operations Manager
Kings Cut Landscaping
05.2022 - Current
Facilitated client outreach and relationship building to identify opportunities and expand account growth.
Contributed to estimating, service discussions, and contract negotiations with commercial customers, ensuring alignment with client needs.
Supported business development efforts by helping secure commercial landscaping and snow removal contracts with property managers and business clients.
Built strong understanding of customer requirements and developed solutions based on property needs and operational constraints.
Coordinated field operations to ensure projects were completed efficiently, safely, and according to client expectations.
Worked directly with crews and management to deliver reliable service and maintain long-term customer relationships.
Gained practical experience managing client expectations and problem-solving to deliver results in a deadline-driven environment.
Residential Sales Representative & Labourer
Student Works Ontario
Toronto, Ontario
07.2020 - 03.2022
Conducted consultations with homeowners to recommend solutions, provide estimates, and close sales.
Generated new business through door-to-door prospecting, building a pipeline of residential clients and addressing customer needs effectively.
Managed customer relationships from initial contact to project completion, delivering a high-quality client experience.
Resolved customer concerns professionally, enhancing client trust through effective communication.
Developed strong negotiation, persuasion, and relationship-building skills through direct sales experience.
Coordinated crews, schedules, materials, and job timelines to deliver projects efficiently.
Led on-site operations while maintaining communication between customers and production teams.