Summary
Overview
Work History
Education
Skills
Timeline
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Adam Shields

Santa Barbara

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, demonstrated as General Manager at Savoy Cafe and Deli. Proven ability to enhance guest engagement and optimize team performance, while maintaining high-quality standards in a fast-paced environment. Adept at menu memorization and fostering supplier relationships for superior service delivery.

Overview

12
12
years of professional experience

Work History

General Manager

Savoy Cafe and Deli
01.2014 - 09.2024
  • Oversaw daily operations to ensure efficient service and customer satisfaction.
  • Managed staff scheduling and training to optimize team performance.
  • Developed and maintained supplier relationships to secure high-quality ingredients.

Plumbing Apprentice

RJ Carroll Plumbing and Sons
Santa Barbara, CA
09.2024 - 11.2025
  • Assisted in installation and repair of plumbing systems.
  • Maintained tools and equipment, ensuring readiness for daily tasks.
  • Learned safety protocols and best practices for plumbing operations

Server

Bibi Ji’s
Santa Barbara, CA
12.2025 - 05.2026
  • Provided exceptional customer service in high-volume dining environment.
  • Assisted in menu presentation and daily specials to enhance guest experience.
  • Collaborated with kitchen staff to ensure timely food delivery and quality standards.
  • Maintained cleanliness and organization of dining area to meet health regulations.

Education

High School Diploma -

SBCC
Santa Barbara, CA

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Menu memorization

Timeline

Server

Bibi Ji’s
12.2025 - 05.2026

Plumbing Apprentice

RJ Carroll Plumbing and Sons
09.2024 - 11.2025

General Manager

Savoy Cafe and Deli
01.2014 - 09.2024

High School Diploma -

SBCC
Adam Shields