Adam Seguin

-Working Knowledge of SPC quality checks and related documents.

-Thorough understanding of inventory accuracy, levels and cycle counts.

-Assist team members in completing rework and packaging of parts for shipment.

-Utilize NTR and EPC process to report any nonconforming materials.

-Thorough knowledge of CMS

-Certified Forklift Driver with excellent knowledge of inventory systems.

-Assist in setting up equipment and machinery as required.

-Responsible for the operation of presses, robotic spot, mig and tac welders.

-Perform and document Quality Assurances first-off, hourly, last-off inspections on all parts as per the Control Plan and advise Leadership of non-conforming conditions.

-Responsible for producing quality parts that are in compliance with the standard rate while adhering to customer requirements.

-Perform Occupational Health & Safety Act.

-Assist guests in organizing bookings for group and leisure stays.

-Process all online orders, inquiries, emails and reservations while maintaining a professional outlook.

-Creative thinker with high attention to detail.

-Assist in the training of new team members and provide feedback to leadership.

-Complete daily audits.

-Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.

-Maintained front desk's concierge book to provide visitors with access to relevant local information.

-Maximized guest satisfaction by promptly addressing concerns and resolving issues.

-Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.

-Increased customer loyalty with exceptional communication skills and personalized service.

-Welcomed each new arrival pleasantly and confirmed reservations and identification.

-Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.

-Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

-Streamlined check-in and check-out processes for increased efficiency and reduced wait times.

-Facilitated smooth communication between various hotel departments by relaying pertinent information regarding special requests or potential issues.