Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Adam Ross

Calgary

Summary

Professional and enthusiastic server with experience delivering first-class service to patrons in busy restaurants and bars. Upbeat energy, confidence and poise have earned praise from employers and customers, along with my ability to multitask and work well under pressure. Extremely customer-focused and dedicated to maintaining restaurant and food industry standards, while enhancing the positive reputation of establishments.

Overview

8
8
years of professional experience

Work History

Art Department Designer

PARK Production House
02.2017 - Current
  • Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
  • Developed innovative design concepts for improved brand recognition and customer engagement.
  • Produced high-quality mockups for client approval during the iterative design process, saving time on revisions later down the line.
  • Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.
  • Responsible for helping the director realize their vision for the overall look of a film/photoshoot and oversees construction, and helps determine the overall look of the pre/post production.

Server Assistant Manager

Truro Brewing Co.
05.2023 - 07.2024
  • Provided conflict resolution for dissatisfied customers, maintaining a positive dining atmosphere.
  • Oversaw cash handling procedures, ensuring accurate accounting of all transactions during each shift.
  • Assisted in training new hires, resulting in a more efficient workforce and reduced turnover.
  • Organized successful private events within the establishment, showcasing our ability to cater to a diverse range of customer needs and expectations.

Account Executive

Lightform / Dwell Modern
09.2019 - 10.2022
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Regular showroom maintenance and visual merchandising and displays
  • Carried out a wide range of work, either independently or under general direction from a Regional Sales manager.

Education

Foundation Studies in Art & Design

George Brown College
Toronto, None

Bachelor of Arts - Advertising & Marketing

Alberta College of Art & Design
Calgary, AB
01-2016

Skills

    SMART-ProTect

    SMART-ProServe

    Drink Preparation

    Inventory Management

    POS system proficiency

    Cash Handing

    Cleaning and Maintenance

    Safety & Responsible service

Languages

English
Native or Bilingual

Timeline

Server Assistant Manager

Truro Brewing Co.
05.2023 - 07.2024

Account Executive

Lightform / Dwell Modern
09.2019 - 10.2022

Art Department Designer

PARK Production House
02.2017 - Current

Foundation Studies in Art & Design

George Brown College

Bachelor of Arts - Advertising & Marketing

Alberta College of Art & Design

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Adam Ross