Adam Richter
Toronto
Summary
Experienced with pizza dough preparation, topping selection, and baking techniques. Utilizes knowledge of kitchen equipment and safety protocols to ensure smooth operations. Track record of producing consistent, high-quality pizzas and maintaining clean, efficient workspace.
Diligent with solid background in food preparation and cooking techniques. Proven track record in creating high-quality dishes that meet customer expectations and uphold restaurant standards. Demonstrated expertise in maintaining kitchen hygiene and ensuring efficient team collaboration.
Overview
8
8
years of professional experience
Work History
Pizza Cook
Longo's Grocery Store
12.2022 - 08.2024
- Reduced food waste by efficiently managing ingredients inventory and rotating stock as needed.
- Cooked assembled pizzas in oven, removed when done, allowed to cool, cut and boxed completed orders, entering real-time preparation updates in electronic system from start to finish.
- Followed strict food safety guidelines to maintain a safe and sanitary kitchen, reducing the risk of health code violations.
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
Customer Service Representative
Longo's Grocery Store
08.2016 - 07.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Fostered positive customer service culture within team which led to higher customer satisfaction rates.
Education
Associate of Arts - Culinary Management
Humber College
Toronto, None05-2026
High School Diploma -
Chaminade College School
Toronto, ON06-2018
Skills
- Cleaning and sanitation
- Safe food handling
- Food presentation
- Food preparation
- Customer service
- Critical thinking
- Active listening
Timeline
Pizza Cook
Longo's Grocery Store
12.2022 - 08.2024
Customer Service Representative
Longo's Grocery Store
08.2016 - 07.2024
Associate of Arts - Culinary Management
Humber College
High School Diploma -
Chaminade College School
Similar Profiles
Marcin SajdaMarcin Sajda
E-Commerce Replenishment Manager at Longo's - Grocery GatewayE-Commerce Replenishment Manager at Longo's - Grocery Gateway
Yayu ArwanahYayu Arwanah
Sales Assistant at Ramayana Store - Indonesian Food & Grocery Store And WholesellerSales Assistant at Ramayana Store - Indonesian Food & Grocery Store And Wholeseller
Arshdeep SinghArshdeep Singh
Store Manager at Victoria Grocery Store, Caspian Foods StoreStore Manager at Victoria Grocery Store, Caspian Foods Store
Anisha BishnoiAnisha Bishnoi
Cashier at Tyndale University CafeteriaCashier at Tyndale University Cafeteria
Vaishali GuptaVaishali Gupta
Awareness and Acquisition Intern at Rothmans Benson & HedgesAwareness and Acquisition Intern at Rothmans Benson & Hedges