ADAM RAISIN
Toronto,ON
Summary
Results-driven Account Manager with extensive experience in managing client relationships, driving business growth, and developing strategic partnerships. Proven track record of systematically managing accounts to maximize sales performance and profitability. Skilled in introducing new products to the market and expanding professional networks to support long-term business success.
Overview
8
8
years of professional experience
Work History
Account Manager
Cesium Telecom
01.2023 - Current
- Conduct product training and demos while implementing sales strategies for existing and new products.
- Increase product and brand awareness among buyers through targeted outreach.
- Collaborate with carriers such as Telus, Koodo, Bell, Fido, and Rogers to enhance customer success management.
- Support repair stores and retailers across Canada in achieving customer success objectives.
- Assist corporate clients in reducing Telecom expenses through strategic solutions.
- Supply consumer electronics to university and college campus stores across Canada.
- Achieve monthly sales quota, driving revenue growth via strategic customer engagement.
- Generate $250K in monthly revenue through effective sales initiatives.
Personal Banking Associate
TD Canada Trust
08.2021 - 12.2022
- Identified opportunities and facilitated transitions of high net worth clients to wealth partners requiring $150,000+ in assets.
- Exceeded quarterly goals by referring over one million dollars in business to financial advisors and TD Wealth partners.
- Engaged with customers to assess banking needs and provide digital education on solutions.
- Advised clients on personal banking matters, including account openings and loan applications.
- Supported front-line staff by training new hires and assisting with transactions and issue resolution.
Customer Experience Associate
TD Canada Trust
02.2020 - 08.2021
- Processed financial transactions, including deposits and loan disbursements efficiently.
- Advised clients on professional banking solutions and online services tailored to needs.
- Managed client portfolios by updating information and educating clients on available products.
- Facilitated pre-approval offers, credit card upgrades, and investment applications effectively.
Event Program Manager
Hart Entertainment
05.2018 - 01.2020
- Managed team of over 30 brand ambassadors for experiential marketing campaigns across Ontario and Quebec campuses.
- Collaborated with brands like UberEATS, Winners, and Durex to enhance on-campus engagement through tailored interactive campaigns.
- Supervised execution of corporate and private events while serving as onsite client liaison.
- Oversaw logistics for inbound and outbound transport of company assets before and after events.
- Produced detailed event reports for company president, summarizing event outcomes and successes.
Assistant Account Manager
NGEN Communications
05.2017 - 08.2017
- Self-taught Salesforce software expert, enhancing organizational efficiencies through effective management.
- Contributed to CRM development, improving data accuracy and operational organization.
- Engaged prospects by collaborating on innovative marketing strategies.
- Supported business development initiatives during meetings with new and existing clients.
Education
Business Marketing Advanced Diploma -
George Brown College
05.2018
Business Marketing Diploma -
Fanshawe College
05.2017
Skills
- Team collaboration
- Sales strategy
- Customer engagement
- Product training
- Multitasking abilities
- Customer relationship management
- Customer satisfaction strategies
- CRM proficiency
Timeline
Account Manager
Cesium Telecom
01.2023 - Current
Personal Banking Associate
TD Canada Trust
08.2021 - 12.2022
Customer Experience Associate
TD Canada Trust
02.2020 - 08.2021
Event Program Manager
Hart Entertainment
05.2018 - 01.2020
Assistant Account Manager
NGEN Communications
05.2017 - 08.2017
Business Marketing Advanced Diploma -
George Brown College
Business Marketing Diploma -
Fanshawe College
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