Adam Pellegrin
Burlington,ON
Summary
Qualified F & I Manager with solid background in automotive finance management. Successfully managed financial services and vehicle loan processes, contributing to business growth. Demonstrated expertise in customer relationship management and team leadership.
Overview
15
15
years of professional experience
Work History
F & I Manager
Erinwood Ford
02.2014 - 07.2025
- Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
- Demonstrated expertise in various financial products, creating tailored presentations for customers, showcasing the benefits of specific financing plans based on their unique needs.
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
Sub Prime Manager
Cooksville Dodge Chrysler Jeep Ram
01.2012 - 02.2014
- Streamlined loan approval processes for enhanced customer experience and faster turnaround times.
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication throughout the financing process.
- Maintained an organized workflow by prioritizing tasks effectively managing multiple client files simultaneously ensuring timely processing of all transactions.
- Developed relationships with banks and financial institutions to secure competitive loan rates for clients, enhancing customer satisfaction and loyalty.
Sales Consultant
Oakville Dodge Jeep Ram
12.2011 - 08.2012
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
Sales Consultant
Oakville Nissan
06.2010 - 12.2011
- Followed up with existing customers to provide additional support and address concerns.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
Skills
- Customer engagement
- Prioritization and scheduling
- Collaborative decision-making
- Critical thinking for problem-solving
- Comprehensive documentation skills
Timeline
F & I Manager
Erinwood Ford
02.2014 - 07.2025
Sub Prime Manager
Cooksville Dodge Chrysler Jeep Ram
01.2012 - 02.2014
Sales Consultant
Oakville Dodge Jeep Ram
12.2011 - 08.2012
Sales Consultant
Oakville Nissan
06.2010 - 12.2011
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