Adam Pabunan
San Marcos
Summary
Dynamic and customer-focused Retail Associate with two years of experience delivering exceptional service in fast-paced environments. Proven ability to upsell products, manage inventory effectively, and uphold visual merchandising standards. Proficient in utilizing POS systems, resolving customer concerns, and fostering team collaboration to drive success. Eager to contribute strong communication and organizational skills to a dedicated and innovative retail team.
Overview
2
2
years of professional experience
Work History
Retail Store Lead
Merlin Entertainments
09.2023 - 12.2025
- retail associate managing transactions assisting customers locating products replenishing.
- Education and Learning, teach the kids how to build and clean up the mess right after.
- scanned tickets for park admission and checked bags.
- Control the ride lines, scanning special tickets for rides.
- Guest services like answering guest questions.
- Retail Lead (April, 2025)
- executed opening and closing procedures for store section
- oversee worker breaks.
- mentor team personnel
- resolve consumer issues
- handle various circumstances
- ensuring team operates at optimal performance and comfort level
Education
Nursing
Palomar College
San Marcos, CA03-2026
Diploma - undefined
Mission Hills High School
San Marcos, CA06-2023
Skills
- Able to quickly master new skills
- Open-minded and imaginative
- Cheerful outlook, positive attitude
- Strong motivation and dedication to the job
- Comfortable working under pressure
- Comfortable managing multiple tasks at one time
- Enjoys working in groups and in team settings
- Exceptionally social and enjoys working with customers
- Excellent with time management and prioritization
- Able to adapt quickly to new roles
- Open availability on weekends and weekday
- Flexibility
- Critical thinking
- Accountability
- Responsibility
- Store operations
- Store maintenance
- Customer service management
- Staff training and development
Timeline
Retail Store Lead
Merlin Entertainments
09.2023 - 12.2025
Diploma - undefined
Mission Hills High School
Nursing
Palomar College