Adam O'Brien
Labrador City,NL
Summary
Experienced retail and operations manager with a proven background in associate engagement, talent development, problem solving, strategic thinking, achieving financial and performance metrics, logistics and health and safety compliance. I have become increasingly interested in the Iron Ore industry since moving to Labrador City and would appreciate the opportunity to apply my current skill set as well as develop and grow within this industry, specifically with IOCC. I am open to exploring any and all opportunities and roles that may be available within your company.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Operations Manager
Town Of Labrador City
06.2022 - Current
- Responsible for management and supervision of Mechanics, Labourers, Equipment Operators, and Truck Drivers and Fleet daily. Supported with supervision of Electricians, Sewer Plant Operators and Maintenance crew during annual leave as well.
- Participated in strategic planning sessions, contributing valuable insights into improving overall operational efficiency.
- Assisted in budget creation and financial analysis, ensuring optimal resource allocation for maximum profitability.
- Heavily involved in procurement procedures, as well as shipping, receiving and storage of critical materials and equipment.
Store Manager
Walmart Canada
12.2018 - 06.2022
- Managed store employees successfully in fast-paced environment through proactive communication and compassionately direct feedback.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Devised processes to boost long-term business success and increase profit levels.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Oversaw logistics and freight flow through both leadership of employees and hands on involvement regularly.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles.
- Reduced shrinkage 35% by closely monitoring inventory and security procedures.
- Grew company sales 19% by devising strategic merchandising plans capitalizing on changing market conditions.
Assistant Store Manager
Walmart Canada
01.2014 - 11.2018
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Responsible for warehouse operations and maintenance. This included scheduling and unloading freight, storage and organization of product and overall conditions of stockroom.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Attained expert level of product knowledge and logistics.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Analyzed and interpreted store trends.
- Supervised and evaluated staff of 120 including other managers, enabling them to improve skills, achieve daily objectives and attain advancement.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Operations Manager
ZP Food Services
04.2010 - 12.2014
- Devised processes to boost long-term business success and increase profit levels.
- Partnered with vendors and suppliers to effectively grow business and manage costs.
- Directed initiatives to achieve regulatory compliance, foster good manufacturing practices and meet component quality standards.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Responsible for procurement of all supplies and completed all whole sale deliveries personally.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for daily shifts, taking into account customer traffic and employee strengths.
Warehouse Clerk
Charles R. Bell LTD
01.2008 - 04.2010
- Responsible for shipping and receiving of a large scale wholesale warehouse.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Greeted store customers and discussed needs.
- Kept work areas neat, clean and free from debris.
- Safely and securely loaded items to prevent damage during transport.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
Education
High School Diploma -
Booth Memorial High School
St. John's, NLSkills
- Problem Solving
- Communications
- Safety and Compliance focus
- Logistics planning and freight handling
- Team leadership and coaching
- Training and Development
- Maximizing Profitability
- Goals and Performance
- Financial Operations Management
- Strategic thinking
- Merchandising
- Customer Relations
- Sales expertise
Certification
Safety for Supervisors Course
Fall Arrest
Confined Space
HIAB
First Aid / CPR / AED
Excavation and Trenching
Powerline Hazards
Traffic Control Level 1
Transportation of Dangerous Goods
WHMIS
OH&S Committee
Languages
English
References
Darrell Layden - (709) 770 -6427
Dion Taylor - (709) 771 - 3568
Dion Temple - (709) 944 - 0425
Peter Boland - (709) 944 - 0542
Timeline
Operations Manager
Town Of Labrador City
06.2022 - Current
Store Manager
Walmart Canada
12.2018 - 06.2022
Assistant Store Manager
Walmart Canada
01.2014 - 11.2018
Operations Manager
ZP Food Services
04.2010 - 12.2014
Warehouse Clerk
Charles R. Bell LTD
01.2008 - 04.2010
High School Diploma -
Booth Memorial High School
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