To obtain a position as a claims advisor, where I can showcase my excellent customer service and analytical skills to assist claims department in its objectives.
Overview
20
20
years of professional experience
Work History
(Alberta/Atlantic) Claims Processor
Desjardins Insurance
Aurora, Canada
03.2025 - Current
Processed manual payments
Arranged medical assessments and ensured accurate medical files safely transported to vendors
Assisted Claim Advisors in setting up Medical Assessments and Ordering clinical notes and records
Ontario Claims Processor
Desjardins Insurance
Aurora, Canada
10.2010 - 03.2025
Arranged medical assessments and ensured accurate medical files safely transported to vendors
Trained new claims processors
Assisted Claim Advisor's in handling of claim, ordering reports and medical files
Processed invoices via electronic payment processing system (HCAI)
Claims Service Assistant
Desjardins Insurance
Aurora, Canada
03.2006 - 10.2010
Worked in call center taking initial claim losses from policy holders and confirming coverages
Provided excellent customer service to policyholders, lawyers, repair facilities and rental agencies
Various administrative duties: ordered police reports, sorted mail, and packaged mail to clients