Adam Mobarak
Phillips Ranch
Summary
Operations and business leader with proven expertise in scaling businesses, managing cross-functional teams, and optimizing processes. Experienced in transitioning organizations to hybrid/remote models, directing multi-site operations, and building resilient infrastructures. Entrepreneurial mindset with a history of launching and managing successful ventures, overseeing vendor relations, and driving operational excellence. Goal-driven strategic leader and decisive business professional brings track record of success in start-up companies. Outstanding background managing multiple products from ideation to market launch and profitable monetization. Strong entrepreneurial spirit, open mind, and willingness to take on new challenges that require patience and perseverance.
Overview
14
14
years of professional experience
Work History
Founder
Lionshare Media Group
Pomona
12.2021 - Current
- Launched and grew Fleurs de Pierre, a luxury preserved rose product line, from concept to market.
- Managed product sourcing, international vendor relations, packaging, logistics, and fulfillment processes.
- Directed branding, marketing, and customer service to deliver a premium client experience.
- Built cross-functional workflows integrating supply chain, digital marketing, and e-commerce channels.
Vice President of Operations
Infocu5
Telluride
01.2018 - 09.2021
- Oversaw operations across 3 locations with multiple directors, managers, and trainers reporting up.
- Pioneered transition from brick-and-mortar call center to hybrid remote model with multiple training facilities.
- Directed complete rebuild of company-wide phone system, transitioning from Five9 to NobelBiz to improve performance and scalability.
- Implemented Learning Management System (LMS), enhancing training delivery and on-demand learning resources.
- Built and managed remote workforce marketplace of 400+ agents, overseeing quality and resource allocation.
Director
Infocu5
Telluride
09.2016 - 01.2018
- Transitioned contact center operations to a remote-optimized model, integrating live monitoring tools.
- Enhanced new hire performance and cut training time by 75% through innovative onboarding methods.
- Improved organizational efficiency with clear responsibilities, policies, and cross-functional procedures.
Owner
New Era Staffing
Pomona
12.2014 - 09.2016
- Directed operations of a 30-employee remote staffing agency, including scheduling and performance management.
- Improved staff performance with training, guidance, and supervision.
- Reduced turnover and recruitment costs with proactive retention strategies.
Owner
New House Hunters LLC
Pomona
06.2011 - 07.2014
- Founded and scaled eCommerce business into a multi-million-dollar revenue stream ($1.9M).
- Oversaw website development lifecycle from design to release with development team.
- Managed accounting, marketing, product development, sales, and customer support.
- Built and trained sales and marketing staff, driving revenue growth campaigns.
Education
Some College (No Degree) - Business Economics
University of California, Santa Barbara
Santa BarbaraSkills
- Operations Leadership
- Strategic Planning
- Remote & Hybrid Workforce Management
- Process Optimization
- Training & Development
- Vendor & Supplier Management
- Customer Experience
- Telecom & VoIP Systems
- Project Management
- Entrepreneurship
Timeline
Founder
Lionshare Media Group
12.2021 - Current
Vice President of Operations
Infocu5
01.2018 - 09.2021
Director
Infocu5
09.2016 - 01.2018
Owner
New Era Staffing
12.2014 - 09.2016
Owner
New House Hunters LLC
06.2011 - 07.2014
Some College (No Degree) - Business Economics
University of California, Santa Barbara
Similar Profiles
Reeya SinghReeya Singh
Real Estate Intern at Lionshare Holdings LLCReal Estate Intern at Lionshare Holdings LLC
Alejandro BaenaAlejandro Baena
Barback at The LionshareBarback at The Lionshare
Suzie SegalSuzie Segal
EXECUTIVE PRODUCER at Media Companies Include: Pilgrim Media Group, Lionsgate Films, Mike Mathis Productions, Style Network, E! Network, IMG Media, Harpo Productions, Shed MediaEXECUTIVE PRODUCER at Media Companies Include: Pilgrim Media Group, Lionsgate Films, Mike Mathis Productions, Style Network, E! Network, IMG Media, Harpo Productions, Shed Media
Nicholas J. Barajas, M.A.Nicholas J. Barajas, M.A.
Career Advisor at Universal Technical InstituteCareer Advisor at Universal Technical Institute
Jessica E. WardenJessica E. Warden
Product Stylist at Paper MartProduct Stylist at Paper Mart