Tobi Miller
Blythe
Summary
Dynamic and dependable Barista, where I enhance customer satisfaction through exceptional service and high-quality beverage preparation. Skilled in efficient time management and adept at fostering a positive team environment, I significantly contribute to a loyal customer base and streamline operations, embodying adaptability and attention to detail.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
08.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Performed Starbucks Clean Play deep cleaning tasks.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
- Helped in the development of partners.
Education
Palo Verde Highschool
Blythe, CASkills
- Effective Time Management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Exceptional customer service
- Adaptive and creative
- Decision-making
- Speedy and efficient
- Adaptable and flexible
- Reliable and dependable
Timeline
Barista
Starbucks
08.2023 - Current
Palo Verde Highschool
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