Cutting sheet metal and molding it into shapes for manufacturing
Sorting and prepping for orders
Factory work
Shipping and receiving
Forklift Operator
Customer Service Rep
Optima Com Whitby
12.2014 - 12.2016
Fulfilled customer requests
Clarifying desired information
Cold called over 300 new clients daily for marketing purposes
Assisted with accounts
Billing
Specialist Tech support
Incoming calls
Marketing Specialist Asst Manager
DCF T.O
07.2012 - 11.2016
Incharge of Marketing Team for Business To Business
Training
Administration
Inventory
Teamskill Building
Leadership Training
Hiring
Social Media Management
Client Relations
Marketing Specialist Team Leader
EAA Whitby
05.2011 - 05.2013
Incharge of Marketing Team for door to door
Training
Admin
Inventory
Teamskills and building
Doing interviews
Release reps if they do not meet Standards
GENERAL LABORER
Bee and Jay Cartons
07.2007 - 03.2008
Factory and Warehouse work
Shipping and receiving
Order taker
Material handler
Sort and stock corrugate
Bale scrap material
Education
ForkLift License - Class 4 and 5
WAH - Construction
Working At Heights
Mississauga, ON
2024
HIGH SCHOOL DIPLOMA -
Pineridge Secondary School
Pickering, ON
06.2007
Skills
Customer Service
Call Center Experience
Verbal Communication
Written Communication
Interpersonal Skills
Relationship Management
Problem-Solving
Organizational Skills
Time Management
Planning Skills
Teamwork
Microsoft Office
System Maintenance
Scripting
Dreamweaver
Photoshop
Java
Sales Strategies
Sales Targets
Mini Excavators Operation
Skid Steer Operation
Small Engine Operation
Large Engine Operation
Administration
Social Media Management
Coordination
Rental Management
Management
Maintenance
Machine Operation
Forklift Operation
Painting
Marketing
Training
Team Building
Inventory
Introduction
Greetings, My name is Adam McDonald, I'm a young 36 year old step father to 2 amazing kids and partner to my amazing gf. These 3 individuals is what I'm fighting for and applying for to be able to provide for one's family is more important above all else. I'm new in Bowmanville but have over 8 years of customer service experience and marketing, sales and retail experience I single handed ran an entire construction rental store and rental fleet. I am able to connect with multiple people and companies at any given time to ensure they are completely satisfied with the service or products they needed. One of my toughest challenges in life was dealing with the fact I'm adopted and how that had impacted me in life growing up. How I over came it is simple life is unfair but truly everything happens for a reason and we all have our role to play, in my case not having actual mom and dad around helped me strengthen myself and those around me to be better to prove they don't define whom I am or will become. The last 3 books I dove into were the Harry Potter series, they are just so uplifting and strong books they have a lot to teach. I currently left my job because there was no room for advancement and myself being a grower in life I do not like stalemate I always strive to do more and grow and overcome. I'm basically a Jack of all trades I have a few years in construction, contracting, landscaping, industrial work and residential work, and I am definitely a powerhouse worker I have one speed and that's how fast a boss or manager wants me to go. When you hire me you would be getting my years of knowledge in various areas and an amazing hard working dedicated worker. Thank you for taking the time in considering me to join your family. Sincerely Yours, Adam McDonald
Accomplishments
I own operate and founded an online gaming community and brand that I started in 2008
Highlights Of Skills And Qualifications
Over 9 years of experience providing exceptional customer service in person and over the phone, 3 years of experience working in a call center setting, Possess excellent verbal and written communication skills, Excellent interpersonal, relationship and problem-solving skills, Strong organizational, time management and planning skills, Works well independently under time pressure, complemented by positive attitude and teamwork skills, Proficient with Microsoft Office (Word, Excel, Outlook) and internet, Proficient system maintenance Able to write script Dreamweaver Photoshop Java, Effective Sales Strategies & Meets Sales Targets, Various skills operating mini excavators and skid steers and other small engine to large engine machines.
Academics Accomplishments Awards
HIGH SCHOOL DIPLOMA, Pineridge Secondary School, 4 Years