Adam Laubenbacher
Ottawa
Summary
Dynamic Regional Sales Manager with a proven track record at Hilti Canada, achieving 106% of sales targets and driving 27% growth in digital and software solutions. Skilled in consultative selling and leadership, I excel in building relationships and developing high-performing teams to enhance market share and optimize sales strategies. Passionate to foster an inclusive work environment in order to get the best out of people while maximizing performance.
Overview
8
8
years of professional experience
Work History
Regional Sales Manager
Hilti Canada
04.2023 - Current
- Successfully outperformed a $2.1 million sales targets in Q1 of 2025, achieving 106% versus plan and 110% growth over prior year.
- Outperformed digital / software solution sales with 27% year-on-year growth.
- Expanded market share within the Ottawa region by identifying growth opportunities and collaborating with cross-functional teams including fire-stop specialists, field engineers and solution consultant specialists.
- Achieved regional sales objectives by developing successful trade based strategies, and servicing accounts at the C-Suite level to strengthen business relationships.
- Developed a successful sales team through hands-on, people first coaching, performance management, and ongoing training throughout various areas of the business.
- Collaborate with a variety of departments for problem solving and business acquisition (materials management, logistics, credit, marketing, technical services and finance).
- Steer pipeline management in sales process in collaboration with the sales team and support the execution of process from lead generation to contract closing.
Solutions Consultant
Hilti Canada
06.2021 - 04.2023
- Secured the largest tool management contract in our divisions history with a value of over $750,000.
- Focused on business development of Hilti software & services across 5 different provinces among current and prospective customers.
- Analyzed sales results, review customer fact base, identify key trades and customer potential to develop tactical sales strategies.
- Coordinated efforts of entire team of Account Managers, Regional Managers, Division Managers, and marketing team members with a goal of improving market reach of Hilti software & services.
- Presented customer‐specific solutions with sales management team to decision makers.
- Facilitated startup as well as ongoing training for new and existing customers.
Regional Key Account Manager
Hilti Canada
07.2019 - 06.2021
- Delivered exceptional customer service, addressing concerns promptly and professionally by effectively leveraging internal contacts and collaborating with back office functions.
- Increased product penetration within existing strategic accounts by identifying unmet needs and offering customized solutions at both a job site and office level.
- Conducted regular client meetings with C-Suite level contacts for ongoing relationship building and account maintenance.
- Identified new business opportunities through comprehensive market research and analysis.
- Collaborated with cross-functional teams to optimize sales operations and realize revenue growth.
Account Manager
Hilti Canada
07.2018 - 06.2019
- Made outside, face-to-face sales growing a loyal customer base within a designated geographical area while strengthening the company’s position or market share within the territory.
- Developed, analyzed, and managed business plans related to the customer database to effectively maintain and grow sales.
- Used Time and Territory Management, zone territory by customer potential and previous sales, and utilize sales productivity tools.
- Identify the key roles on a jobsite project and understand their responsibilities and needs; obtain appointments with entry and mid-level decision makers at construction/industrial companies, while demonstrating consultative selling.
- Efficiently and successfully resolved a variety of complex customer issues.
Hilti Centre Respresentative
Hilti Canada
05.2017 - 06.2018
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Completed daily operational tasks such as inventory cycle counts, material replenishments and chemical batch counts.
- In charge of driving sales at the store front level through up-selling and identifying customers needs.
- Collaborated with outside sales account managers to drive customer relationships as the store front level.
Education
BBA - International Business Management
Ryerson University
Toronto, ON06-2017
Skills
- Leadership
- Customer service
- Business development and planning
- Training, mentoring and coaching
- Sales lifecycle / pipeline management
- Presentations and public speaking
- Proficient understanding of CRM software including SAP and SalesForce
- Budget management
- Consultative and relationship selling
- Strong interpersonal skills and conflict resolution
Accomplishments
- Selected for and completed the 2020 Emerging Leadership Program.
- Nominated for the 2024 Hilti North America Leadership Award.
- Participated and won the Rotary Club Challenge in Chilliwack, British Columbia.
Languages
English
Native or Bilingual
French
Native or Bilingual
German
Elementary
Timeline
Regional Sales Manager
Hilti Canada
04.2023 - Current
Solutions Consultant
Hilti Canada
06.2021 - 04.2023
Regional Key Account Manager
Hilti Canada
07.2019 - 06.2021
Account Manager
Hilti Canada
07.2018 - 06.2019
Hilti Centre Respresentative
Hilti Canada
05.2017 - 06.2018
BBA - International Business Management
Ryerson University
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