Adam Laubenbacher
Ottawa
Summary
Dynamic Regional Sales Manager with a proven track record at Hilti Canada, achieving 106% of sales targets and driving 27% growth in digital and software solutions. Skilled in consultative selling and leadership, I excel in building relationships and developing high-performing teams to enhance market share and optimize sales strategies. Passionate to foster an inclusive work environment in order to get the best out of people while maximizing performance.
Overview
8
8
years of professional experience
Work History
Regional Sales Manager
Hilti Canada
Ottawa, ON
04.2023 - Current
- Successfully outperformed a $2.1 million sales targets in Q1 of 2025, achieving 106% versus plan and 110% growth over prior year.
- Outperformed digital / software solution sales with 27% year-on-year growth.
- Expanded market share within the Ottawa region by identifying growth opportunities and collaborating with cross-functional teams including fire-stop specialists, field engineers and solution consultant specialists.
- Achieved regional sales objectives by developing successful trade based strategies, and servicing accounts at the C-Suite level to strengthen business relationships.
- Developed a successful sales team through hands-on, people first coaching, performance management, and ongoing training throughout various areas of the business.
- Collaborate with a variety of departments for problem solving and business acquisition (materials management, logistics, credit, marketing, technical services and finance).
- Steer pipeline management in sales process in collaboration with the sales team and support the execution of process from lead generation to contract closing.
Solutions Consultant
Hilti Canada
Ottawa, ON
06.2021 - 04.2023
- Secured the largest tool management contract in our divisions history with a value of over $750,000.
- Focused on business development of Hilti software & services across 5 different provinces among current and prospective customers.
- Analyzed sales results, review customer fact base, identify key trades and customer potential to develop tactical sales strategies.
- Coordinated efforts of entire team of Account Managers, Regional Managers, Division Managers, and marketing team members with a goal of improving market reach of Hilti software & services.
- Presented customer‐specific solutions with sales management team to decision makers.
- Facilitated startup as well as ongoing training for new and existing customers.
Regional Key Account Manager
Hilti Canada
Ottawa, ON
07.2019 - 06.2021
- Delivered exceptional customer service, addressing concerns promptly and professionally by effectively leveraging internal contacts and collaborating with back office functions.
- Increased product penetration within existing strategic accounts by identifying unmet needs and offering customized solutions at both a job site and office level.
- Conducted regular client meetings with C-Suite level contacts for ongoing relationship building and account maintenance.
- Identified new business opportunities through comprehensive market research and analysis.
- Collaborated with cross-functional teams to optimize sales operations and realize revenue growth.
Account Manager
Hilti Canada
Ottawa, ON
07.2018 - 06.2019
- Made outside, face-to-face sales growing a loyal customer base within a designated geographical area while strengthening the company’s position or market share within the territory.
- Developed, analyzed, and managed business plans related to the customer database to effectively maintain and grow sales.
- Used Time and Territory Management, zone territory by customer potential and previous sales, and utilize sales productivity tools.
- Identify the key roles on a jobsite project and understand their responsibilities and needs; obtain appointments with entry and mid-level decision makers at construction/industrial companies, while demonstrating consultative selling.
- Efficiently and successfully resolved a variety of complex customer issues.
Hilti Centre Respresentative
Hilti Canada
Concord, ON
05.2017 - 06.2018
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Completed daily operational tasks such as inventory cycle counts, material replenishments and chemical batch counts.
- In charge of driving sales at the store front level through up-selling and identifying customers needs.
- Collaborated with outside sales account managers to drive customer relationships as the store front level.
Education
BBA - International Business Management
Ryerson University
Toronto, ON06-2017
Skills
- Leadership
- Customer service
- Business development and planning
- Training, mentoring and coaching
- Sales lifecycle / pipeline management
- Presentations and public speaking
- Proficient understanding of CRM software including SAP and SalesForce
- Budget management
- Consultative and relationship selling
- Strong interpersonal skills and conflict resolution
Accomplishments
- Selected for and completed the 2020 Emerging Leadership Program.
- Nominated for the 2024 Hilti North America Leadership Award.
- Participated and won the Rotary Club Challenge in Chilliwack, British Columbia.
Languages
English
Native or Bilingual
French
Native or Bilingual
German
Elementary
Timeline
Regional Sales Manager
Hilti Canada
04.2023 - Current
Solutions Consultant
Hilti Canada
06.2021 - 04.2023
Regional Key Account Manager
Hilti Canada
07.2019 - 06.2021
Account Manager
Hilti Canada
07.2018 - 06.2019
Hilti Centre Respresentative
Hilti Canada
05.2017 - 06.2018
BBA - International Business Management
Ryerson University