Adam Lamb Sr
Sacramento,California
Summary
Dedicated and hardworking professional with a proven track record of successful teamwork and individual contributions seeking to leverage hands-on experience and a commitment to excellence in a challenging role. Passionate about fostering a collaborative work environment while consistently achieving personal and team goals. Eager to bring strong work ethic and reliability to a dynamic team and contribute to the success of the organization.
Professional driver with strong expertise in vehicle recovery and roadside assistance. Skilled in operating variety of tow trucks and ensuring safe, efficient vehicle transport. Known for reliability, adaptability, and effective communication within team environments. Adept at problem-solving under pressure and delivering high-quality service to meet customer needs.
Experienced Tow Truck Operator adept at working quickly and safely to complete voluntary and involuntary tows. Good customer service, communication, and prioritization skills. Excellent history of maintaining efficient schedules and operating with zero incidents.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Diligent Operator with extensive experience in vehicle recovery and roadside assistance. Proven track record in ensuring safe and efficient towing operations, along with successful resolution of customer roadside issues. Demonstrated strength in problem-solving and operating specialized towing equipment.
Overview
27
27
years of professional experience
Work History
LIGHT DUTY TOW TRUCK OPERATOR
AAA. MOUNTAIN WEST GROUP
03.2023 - 04.2025
- Daily Safety Checks
- Customer Service
- Mechanical Repair
- Tow Truck Operation (light duty & flatbed)
- On-site Problem Solving
- Fastened chains, straps, covers, and binders to secure load during transit.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Assisted in accident scene management, helping to clear roadways and ensure safety of all involved parties.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Maintained detailed records of service calls, documenting client interactions and any relevant information for billing purposes.
- Kept tow trucks and equipment clean and organized to promote a positive image for the company and ensure optimal functionality during service calls.
- Minimized damage claims through careful handling of customers'' vehicles during loading, transportation, and unloading processes.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Conducted thorough pre-and post-trip inspections on all equipment, identifying potential issues before they became major problems, thus reducing downtime for repairs.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Enhanced company reputation by consistently maintaining a professional demeanor while interacting with clients.
- Troubleshot and diagnosed mechanical issues, completed basic repairs, and conducted preventive maintenance actions to keep equipment functional.
- Answered roadside assistance calls for tows and other vehicle support.
- Boosted team performance by moving materials with forklifts, cranes, and other equipment.
- Improved customer satisfaction by providing timely and efficient towing services to stranded motorists.
- Contributed to increased revenue by upselling additional services when appropriate, such as storage or repair options for clients'' vehicles.
- Completed routine maintenance on truck to keep in working order.
Machine Specialist & Concrete Truck Operator
Clark Pacific Precast
08.2016 - 07.2021
- Shift Supervisor
- Concrete Truck Operator
- Production Specialist
- Safety Huddles
- Quality Control
- Forklift Operator
- Tugg & Trailer Operator
- Streamlined processes with the development and implementation of standard operating procedures for equipment use.
- Spearheaded cross-functional projects requiring the coordination of multiple departments for successful completion.
- Optimized production rates through strategic scheduling of machine usage and downtime.
- Recommended improvements to existing machinery, ultimately enhancing performance and extending equipment lifespan.
- Provided comprehensive training for new operators, ensuring proper use and care of equipment while boosting overall productivity levels.
- Inspected finished products to verify compliance with production tolerances.
Shift & Production Supervisor
Cathy's Canopies
Cool, California
02.1998 - 01.2016
- Shift Scheduling
- Payroll
- Production Schedule
- Vendor Orders
- Customer Services
- Forklift Safety Trainer
- Operator
- Problem Solving
- Developed strategies to improve processes and reduce costs.
- Conducted root cause analysis on process deviations or inefficiencies identified during production, developing and implementing corrective actions to prevent recurrence.
- Collaborated with Quality Assurance department to address any non-conformance issues related to products or processes during their respective shifts.
- Addressed personnel issues promptly and professionally, maintaining high employee engagement rates throughout the shift team''s tenure together.
- Reduced equipment downtime with proactive maintenance planning and scheduling.
- Enhanced communication between shifts by implementing effective handover processes, leading to improved continuity of operations.
- Played an integral role in new product launches by coordinating production trials, validating equipment setups, and providing feedback for design enhancements or process optimizations.
- Managed shift operations for consistent product quality and timely completion of orders.
- Managed team of 25 production associates, overseeing productive production processes and meeting all deadlines.
Education
Diploma - History & Physical Education
Birmingham High School
Reseda, Ca06.1994
Skills
- Effective team leader
- Operational oversight
- Skilled machine operator
- Forklift operation
- Tow truck operation
- Loader equipment handling
- Inventory management specialist
- Product quality assessment
- Inventory cycle counts
- Skilled in vehicle recovery operations
- Equipment preventive maintenance
- Automotive inspection
- Effective lockout kit implementation
- Customer support assistance
- Proficient in winch operation
- Experienced in using mechanical tools
- Defensive driving techniques
- Experienced in creating technical manuals
- GPS navigation expertise
- Vehicle recovery
- Operating hydraulics
- Managed incidents
- Load securing
- Roadside assistance
- Customer vehicle loading
- Emergency roadside repairs
- Mechanical troubleshooting
- Problem-solving
- Safe driving
- Problem-solving abilities
- Loading and unloading
- Reliability
- Critical thinking
- Decision-making
- Forklift operation
- Flatbed experience
- Friendly, positive attitude
- Clean driving record
Accomplishments
- Leader in Successful Projects
- Marketing Campaign to Increase Company Products & Services
- Identifying Inefficiencies and Implementing Effective Changes Focused on Optimal Productivity
- 25 Years Experience in Safe Operation & Training of Truck & Forklift Operations
Timeline
LIGHT DUTY TOW TRUCK OPERATOR
AAA. MOUNTAIN WEST GROUP
03.2023 - 04.2025
Machine Specialist & Concrete Truck Operator
Clark Pacific Precast
08.2016 - 07.2021
Shift & Production Supervisor
Cathy's Canopies
02.1998 - 01.2016
Diploma - History & Physical Education
Birmingham High School
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