- Economics
- Finance
- Global Markets
- Politics
- Commodities
- Sustainability Issues
- Artificial Intelligence (AI)
- Personal Development
Adam Karout
Dollard-des-Ormeaux
Summary
Dedicated and customer-focused professional with a strong track record in delivering exceptional service and optimizing operational processes. Skilled in problem-solving and efficiently resolving customer inquiries to enhance satisfaction and drive results. Thrives in fast-paced environments, fostering collaboration to achieve organizational success. Highly detail-oriented with excellent communication skills, ensuring seamless service experiences. Passionate about contributing to dynamic organizations that prioritize customer excellence, continuous improvement, and professional growth.
Overview
6
6
years of professional experience
2027
2027
years of post-secondary education
3
3
Languages
Work History
Back shop Member Liaison
The Royal Montreal Golf Club
05.2023 - 11.2024
- Delivered personalized service, building strong relationships with members and anticipating their needs for a seamless experience.
- Enhanced member satisfaction by addressing concerns and providing timely resolutions.
- Managed and maintained 1000+ pieces of golf equipment daily, ensuring availability and minimizing wait times for member convenience.
- Coordinated tee times for 400+ members daily during peak season, optimizing schedules for a smooth, enjoyable experience.
Customer Service Representative/Morning Stocker
Costco
05.2020 - 09.2022
- Assisted customers in finding products and answering inquiries to enhance their shopping experience.
- Helped with checkout operations, ensuring a smooth and friendly transaction process.
- Worked with team members to maintain store cleanliness and a welcoming environment.
- Responded to customer requests for products, services, and company information.
- Kept shelves stocked and displays organized for easy customer access.
Assistant Technician
C G Auto Services
05.2019 - 09.2019
- Assisted mechanics in daily tasks, including vehicle inspections, diagnostics, and repairs
- Helped service over 1,000+ customers during the summer season, gaining hands-on experience with automotive tools and maintenance
- Maintained a clean and organized workshop environment, ensuring tools and equipment were readily accessible, improving team efficiency
Education
Bachelor of Commerce - Accounting
Concordia University
Montreal, QC05-2027
Bachelor of Arts - Economics
Concordia University
Montreal, QC 09.2023 - 12.2024
Skills
Customer service
Analytical mindset
Teamwork and collaboration
Problem-solving
Critical thinking
Quick Study
Excel under pressure
Attention to detail
Citizenship
Canadian
Technical Skills
- Excel
- PowerPoint
Interests
Timeline
Bachelor of Arts - Economics
Concordia University
09.2023 - 12.2024
Back shop Member Liaison
The Royal Montreal Golf Club
05.2023 - 11.2024
Customer Service Representative/Morning Stocker
Costco
05.2020 - 09.2022
Assistant Technician
C G Auto Services
05.2019 - 09.2019
Bachelor of Commerce - Accounting
Concordia University
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