Adam Howard
Los Angeles
Summary
Dynamic Sales Associate with a proven track record at Target, where exceptional customer service and sales expertise led to increased customer satisfaction and loyalty. Skilled in cash handling accuracy and building relationships, I excel in fast-paced environments, demonstrating strong problem-solving skills and a commitment to team collaboration.
Overview
2
2
years of professional experience
Work History
Sales Associate
Target
3471 W Century Bivd, Inglewood, CA 90305
01.2022 - 07.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Education
High School Diploma - General Studies
Morningside High School
10500 Yukon Ave S, Inglewood, CA 9030303.2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Relationship building
- Cash handling
- Money handling
- Flexible schedule
- Verbal/written communication
- Cash register operation
- Stocking and receiving
- Cash handling accuracy
- Store opening and closing
- Sales expertise
- Product sales
- Customer needs assessment
- Meeting deadlines
- Professional demeanor
- Retail store operations
- Adapt to diverse groups
- Guest relations
- Sales training
- Payment processing
- Merchandise display
- Product recommendations
- Sales trends
Timeline
Sales Associate
Target
01.2022 - 07.2024
High School Diploma - General Studies
Morningside High School