Adam Hernandez
Riverside, CA 92504, USA
Summary
Dynamic and reliable professional with a proven track record at Enterprise Rent-A-Car, excelling in safe driving practices and effective route planning. Recognized for enhancing customer satisfaction through punctual deliveries and strong communication skills. Adept at problem-solving and maintaining high standards of service in fast-paced environments.
Experienced with safe and efficient driving practices, ensuring timely deliveries. Utilizes excellent route planning and vehicle maintenance skills to maintain operational efficiency. Track record of reliability and adaptability, consistently meeting transportation demands.
Overview
34
34
years of professional experience
Work History
Driver
Enterprise Rent-A-Car
11128 Hemlock Ave Fontana, CA 92337
03.2015 - 07.2025
- Executed efficient route planning to minimize travel time and improve overall customer satisfaction.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
- Trained new drivers on company policies, safety protocols, and effective customer interaction techniques.
Front End Associate
Costco
1099 E. Hospitality Ln. San Bernardino, CA 92408
09.1991 - 10.2010
- Provided exceptional customer service to enhance member satisfaction and loyalty.
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Processed transactions efficiently using POS systems, maintaining a high level of accuracy.
- Collaborated with team members to optimize workflow and improve service delivery times.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Restocked and organized merchandise in front lanes.
- Gathered shopping baskets and carts and relocated to designated areas.
- Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
Education
No Degree - Water Technology
San Bernardino Valley College
San Bernardino, CASkills
- Time management
- Problem-solving
- Safe driving practices
- Punctual and reliable
- GPS and route planning
- Verbal and written communication
Timeline
Driver
Enterprise Rent-A-Car
03.2015 - 07.2025
Front End Associate
Costco
09.1991 - 10.2010
No Degree - Water Technology
San Bernardino Valley College