Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Languages
Timeline
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Adam Hedges

Adam Hedges

Grand Falls-Windsor,Newfoundland And Labrador

Summary

Personable Volunteer with organizational, time management and multitasking abilities. Compassionate, empathetic and well-versed in communications and problem-solving in work. Focused on leveraging talents to positively impact others. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

3
3
years of professional experience

Work History

Volunteer

Exploits Valley High
  • Assisted with special events or programs
  • Maintained clean, neat and operational facilities to serve program needs
  • Used strong interpersonal communication skills to convey information to others
  • Volunteered with groups and organizations to help make measurable differences for program recipients.

Sales Associate /Cashier/ General Helper

Grants Footwear / Sports Excellence
09.2022 - Current
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Casher/General Helper

McDonald's
05.2022 - 09.2022
  • Enhanced operational efficiency by assisting with various tasks in multiple departments.
  • Supported staff members by completing assigned tasks promptly and accurately.
  • Improved workplace safety by maintaining a clean and organized work environment.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of supplies.
  • Contributed to increased customer satisfaction by providing prompt and courteous assistance.
  • Demonstrated adaptability by quickly learning new skills and processes as needed.
  • Reduced errors through meticulous attention to detail in all tasks performed.
  • Delivered outstanding service, addressing customer inquiries and resolving issues promptly.

H.V.A.C Technician Helper

Brick and Tile
06.2021 - 09.2021
  • Met with other volunteers and program leaders to discuss new service opportunities
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Carried out day-to-day duties accurately and efficiently
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Worked flexible hours; night, weekend, and holiday shifts
  • Maintained energy and enthusiasm in fast-paced environment.

Education

High School Diploma -

Exploits Valley High
Grand Falls-Windsor, NL
06.2023

Skills

  • Fundraising Events
  • Teamwork and Collaboration
  • Verbal and Written Communication
  • Adaptability and Dependability
  • Attention to Detail
  • Event Setup
  • Community Engagement
  • Telephone Etiquette
  • Operations Support
  • Computer Skills
  • Professional Appearance
  • Positive Attitude
  • Public Speaking
  • Problem-solving abilities

Accomplishments

    Played U18 AAA Major Midget hockey With Central Impact from 2019 to 2023


    Was named the leagues top Goalie for 2022/2023


    Currently Playing Junior A hockey With the Cold Lake Aeros

Additional Information

Perfectly Centred Goaltending

. Instructor for the younger goalies

. Off ice fitness training

. Interacted with parents


Resilience Elite Athletic Training

. Instructed off ice training to group and young hockey players

. Presented programs to the youth

Languages

English
Full Professional

Timeline

Sales Associate /Cashier/ General Helper

Grants Footwear / Sports Excellence
09.2022 - Current

Casher/General Helper

McDonald's
05.2022 - 09.2022

H.V.A.C Technician Helper

Brick and Tile
06.2021 - 09.2021

Volunteer

Exploits Valley High

High School Diploma -

Exploits Valley High

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Adam Hedges