Adam Ghandour
Summary
Commerce student proficient in customer service, cash handling, and sales. Enhanced store operations by accurately processing transactions and resolving customer inquiries, leading to improved satisfaction. Actively contributed to team efforts, ensuring a well-organized and welcoming shopping environment.
Overview
2
2
Languages
1
1
Certification
4
4
years of professional experience
Work History
Sales Associate
Dynasty Oriental Rugs
Thornhill, Canada
04.2022 - 08.2024
- Assisted customers in selecting Persian and Oriental rugs based on size, style, and material.
- Recommended products based on customer needs and budget to support purchase decisions.
- Processed payments and sales transactions accurately and professionally.
- Maintained showroom presentation through organizing, restocking, and cleanliness.
- Supported rug loading and deliveries when required, demonstrating strong work ethic.
- Contributed to daily store operations in a fast-paced customer environment.
Cashier / Customer Support / Store Associate
Dollarama
Toronto, Canada
04.2020 - 08.2022
- Processed cash, debit, and credit transactions accurately in a high-volume retail environment.
- Assisted customers with product inquiries and item locations to enhance overall shopping experience.
- Resolved customer concerns professionally to maintain high service standards and customer satisfaction.
- Collaborated with team members during busy periods to streamline operations and improve customer service.
- Restocked shelves and maintained organized, clean, and fully merchandised store aisles.
- Helped unload deliveries and supported inventory replenishment.
Education
Honours Bachelor of Commerce - Finance
York University
Ontario, Canada04-2028
Skills
- Sales
- Customer Service
- Client relations
- Customer Experience
- Product Knowledge
- Cash Handling
- Outbound calls
- Data Entry
- Microsoft Excel
- Microsoft Word
- Digital Tools Proficiency
- Organization
- Adaptability
- Teamwork
- Customer Experience
- Product Knowledge
Volunteer Experience
- YMCA, Basketball Program / Facility Support, Toronto, Ontario, 01/01/21, 12/31/22, Assisted with basketball program activities and general facility support., Helped maintain a safe, organized, and welcoming environment for participants., Demonstrated reliability by supporting scheduled programs and responsibilities., Worked with staff and community members in a team-oriented environment.
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Certification
- Standard First Aid & CPR-C license
Timeline
Sales Associate
Dynasty Oriental Rugs
04.2022 - 08.2024
Cashier / Customer Support / Store Associate
Dollarama
04.2020 - 08.2022
Honours Bachelor of Commerce - Finance
York University