Adam Galpin
Toronto,ON
Summary
Dynamic and results-driven professional with a proven track record. Adept at building relationships and exceeding sales targets. Leverages a robust historical frame of reference and an agile mind to enhance financial solutions. Excels in mentoring, with a talent for fostering growth in others. Skilled in strategic planning and customer engagement.
Overview
10
10
years of professional experience
Work History
Financial Services Advisor
Meridian Credit Union
11.2022 - 10.2023
- Built strong relationships with clients through consistent communication and exceptional customer service.
- Established solid referral network through active participation in industry events and professional associations.
- Consistently met or exceeded sales targets by effectively promoting company''s financial products and services.
- Assisted clients in navigating complex financial topics, making informed decisions about their futures.
Brand Manager
Desco Ventures Inc.
08.2017 - 11.2021
- Researched market trends to identify customer needs and preferences for strategic planning.
- Devised content strategy to effectively engage target audiences.
- Coordinated with design and media teams to develop high-quality creative assets.
- Increased sales revenue by developing and implementing effective sales strategies.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Hardscaper
BurHan
09.2020 - 10.2021
- Prepared surfaces for work by smoothing imperfections on ground or with close structures.
- Enhanced property values for clients through strategic hardscape improvements that added functionality and beauty to outdoor spaces.
- Delivered outstanding results by skillfully installing wide range of hardscape elements, including pavers, retaining walls, patios, walkways, and outdoor living spaces.
- Installed lights, sprinklers and other outdoor features based on requirements.
- Followed blueprints or drawings to lay blocks and bricks in correct arrangement.
CSR/Personal Financial Advisor
TD Canada Trust
12.2015 - 09.2019
- Identified and recommended products and services to suit each customers' financial needs and requirements.
- Developed relationships with customers, suggested suitable bank services and met banking needs.
- Smoothly opened, closed and updated accounts and savings plans for customers.
- Served as first point of contact for clients, creating positive first impressions through friendly and expert customer service.
- Exceeded sales quotas consistently by discussing bank products with customers.
Brand Manager
Vitasave
05.2013 - 07.2014
- Collaborated with senior management to develop continuous improvement methodology in key areas of service, profit and growth.
- Led with positive approach and dedication to customer satisfaction and associate growth through mentorship.
- Assisted manager in achieving budgeted financial goals.
- Communicated regularly with supervisor about sales forecasts.
International Flight Attendant
Air Transat,
05.2013 - 06.2014
- Remained current on industry regulations and changes affecting international air travel to provide accurate information to both colleagues and customers when necessary.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Ensured safety of passengers by conducting pre-flight checks and adhering to strict safety protocols.
- Ensured safety and comfort of customers onboard aircraft.
- Collaborated with fellow crew members to create welcoming atmosphere for passengers while upholding high standards of professionalism.
Education
Air Transat Training School
Montreal, QC05.2013
High School Diploma -
Argyle Secondary School
North Vancouver, BC06.2009
Skills
- Anticipate alternatives, is intuitive and sees different paths
- Robust historical frame of reference, learns lessons from past, knows how things came to be and can leverage that knowledge
- Improves on existing, learns quickly, and has agile mid
- Invites and engages with others
- Grow talent in others as teacher and coach to help others succeed
Timeline
Financial Services Advisor
Meridian Credit Union
11.2022 - 10.2023
Hardscaper
BurHan
09.2020 - 10.2021
Brand Manager
Desco Ventures Inc.
08.2017 - 11.2021
CSR/Personal Financial Advisor
TD Canada Trust
12.2015 - 09.2019
Brand Manager
Vitasave
05.2013 - 07.2014
International Flight Attendant
Air Transat,
05.2013 - 06.2014
Air Transat Training School
High School Diploma -
Argyle Secondary School
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