Adam English
Goleta,CA
Summary
Results oriented manager with 5 years of field service experience and customer service. Skilled in approaching tasks strategically and customer education. Trusted to train employees and filling and sending reports, ensuring smooth daily operations and efficient approaches to the unexpected.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Manager
Valero Mobil Gas Station
09.2025 - Current
- Trained and supervised a team of 2 employees, providing guidance and maximize productivity.
- Conducted regular inventory checks for items needing ordered, and to minimize loss due to shrinkage.
- Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times.
- Cash handling including opening and closing registers, preparing deposits, and reconciling discrepancies.
- Ensured compliance with health & safety regulations.
Pest Control Applicator
Santa Barbara Pest Control
04.2023 - 07.2025
- Educated customers on treatments and prevention methods.
- Coordinated with coworkers to systematically plan for jobs.
- Supervised and instructed new technicians.
- Drove truck for field service.
- Worked efficiently, conducting the majority of jobs with no supervision.
Pest Control Applicator
Donahue Pest Control
03.2021 - 03.2023
- Carefully applied chemical treatments according to regulation.
- Supervised and instructed new technicians.
- Wrote up inspection reports and sent them by email.
- Created daily schedule, calling customers to confirm appointments.
- Operated majority of jobs efficiently with and without supervision from manager.
Property Manager
Coast to Coast Cardiology
08.2017 - 08.2018
- Cleaned rooms before guests arrived.
- Moved furniture in and out.
- Covered regular maintenance for pool, laundry, and pest control.
- Took care of guest's needs throughout their stay.
Education
Some College (No Degree) - Architecture
Santa Barbara City College
Santa Barbara, CASkills
- Verbal and written communication
- Staff supervision
- Multitasking and organization
- Customer service
- Workload management
- Strategic planning
Certification
- Fork lift certification
SUMMARY OF QUALIFICATIONS
- Building customer relationships
- Able to communicate effectively in stressful situations
- Experience with multitasking and prioritization
- Highly familiar with computers
Timeline
Assistant Manager
Valero Mobil Gas Station
09.2025 - Current
Pest Control Applicator
Santa Barbara Pest Control
04.2023 - 07.2025
Pest Control Applicator
Donahue Pest Control
03.2021 - 03.2023
Property Manager
Coast to Coast Cardiology
08.2017 - 08.2018
Some College (No Degree) - Architecture
Santa Barbara City College