Adam Elqaza
Menifee
Summary
Customer Service and sales guru with in-depth knowledge and experience working as a Sales Leader for Tripping Lending with a Bachelor's Degree. Analytical, results-driven eager to utilize skills and knowledge gained through education and experience to assist organizations in developing and executing marketing strategies to drive business growth. Exceptional communication skills and strong ability to lead teams through demanding situations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Sales Manager
Nexgen Building and Renovations
Brea
05.2025 - 12.2025
- Led sales team in developing strategies to enhance client engagement.
- Trained and mentored new sales representatives on company products.
- Analyzed market trends to identify new business opportunities for growth.
- Collaborated with marketing to create promotional materials and campaigns.
- Implemented customer feedback systems to improve service delivery.
- Coordinated with project managers on timelines for renovations and builds.
Senior Sales Representative
Imerge Financial
12.2024 - 05.2025
- Presented financial products and services tailored to client needs.
- Managed client accounts and ensured timely follow-ups on inquiries.
- Utilized CRM software to track leads and manage customer interactions efficiently.
- Engaged in regular communication with clients to address concerns and provide solutions.
- Developed and implemented sales strategies to increase customer base and revenues.
Senior Sales Representative
Tripoint Lending / Alleviate
Irvine
06.2023 - 11.2024
- Consistently ranked as top performing sales representative for three consecutive months.
- Identified client financial needs and presented suitable debt relief solutions leading to high conversion and retention rates.
- Built trust and rapport quickly resulting in high referral volume.
- Managed a high volume pipeline while maintaining accurate notes follow ups.
Manager/Sales Supervisor
Rival Transport
Anaheim
05.2020 - 05.2023
- Negotiated with suppliers or customers to improve supply chain efficiency or sustainability.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Accomplished multiple tasks within established timeframes.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Manager/Sales/Customer Service
Commonwealth Carwash
Fullerton
07.2013 - 01.2020
- Built positive rapport and relationships for high levels of customer satisfaction.
- Increased sales by offering advice on purchases and promoting additional products.
- Promoted and up-sold products and services to meet needs of customers.
- Uphold high standards of customer service by promoting and upselling new products and services.
- Developed and implemented sales strategies to increase profits.
- Signed and renewed contracts with government and new companies.
- Managed Sales Department.
- Generated new sales leads to achieve and exceed monthly sales goals.
Education
Bachelor of Science - Psychology
California State University of Fullerton
Fullerton, CA01.2021
Skills
- Sales
- Communication
- Problem Solving
- Customer Service
- Leadership
- Coachable
- Customer Inquiries
- Telephone Calls
- Multitasking
- Persuasive Selling
Languages
- English
- Arabic
Timeline
Sales Manager
Nexgen Building and Renovations
05.2025 - 12.2025
Senior Sales Representative
Imerge Financial
12.2024 - 05.2025
Senior Sales Representative
Tripoint Lending / Alleviate
06.2023 - 11.2024
Manager/Sales Supervisor
Rival Transport
05.2020 - 05.2023
Manager/Sales/Customer Service
Commonwealth Carwash
07.2013 - 01.2020
Bachelor of Science - Psychology
California State University of Fullerton