Adam Duron
Victoria,Canada
Summary
Experienced event management and administrative professional with over 15 years in the hospitality, sales, and event planning industries. Skilled at coordinating logistics, managing CRM databases, and delivering exceptional client service. Adept at planning and executing events of varying scales, ensuring seamless operations, compliance, and client satisfaction. Known for attention to detail, organizational excellence, and strong communication abilities in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Senior Operations Manager
17 Black Events
02.2023 - 11.2024
- Acted as the primary point of contact for event operations, managing logistics and client inquiries
- Maintained CRM systems, ensuring accurate data entry and reporting for operational efficiency
- Directed single-day and large-scale events, managing vendors, schedules, and service providers
- Ensured compliance with permits, policies, and safety standards during event execution
- Prepared invoices and budgets to align with client needs and organizational goals
Events and Programming Manager
KWENCH
08.2021 - 02.2023
- Managed client inquiries and streamlined the event booking process using Tripleseat software
- Organized events for up to 100 attendees, finalizing logistics and coordinating service delivery
- Built effective relationships with clients and vendors, ensuring high satisfaction and repeat business
- Generated and followed up on event orders, ensuring timely and accurate delivery of services
Sales Representative and Event Planner
Truffles Catering
03.2019 - 08.2021
- Supported event planning and coordination, focusing on high-profile and remote events
- Collaborated with clients to understand requirements and exceed expectations
- Expanded client base and service offerings, including the development of in-house public events
Senior Operations Manager
Atomique Productions Ltd.
01.2008 - 01.2019
- Managed logistics for large-scale festivals and events, including site inspections and layouts
- Supervised teams and contractors, ensuring compliance with operational standards and client needs
- Handled client-facing duties, addressing inquiries and ensuring seamless communication
Education
Bachelor of Arts - History & Philosophy
University of Victoria
Victoria, BC01.2009
Skills
- Event Planning & Coordination
- Administrative Support & CRM Management
- Client Relations & Customer Service
- Logistics Coordination & Vendor Management
- Budget Oversight & Invoicing
- Software Proficiency: Tripleseat
- Software Proficiency: Airtable
- Software Proficiency: Caterease
Additional Information
Volunteer Leadership: Active in community events and charity fundraisers., Demonstrated ability to manage multiple priorities under tight deadlines while maintaining attention to detail and professionalism.
Languages
English
Full Professional
Timeline
Senior Operations Manager
17 Black Events
02.2023 - 11.2024
Events and Programming Manager
KWENCH
08.2021 - 02.2023
Sales Representative and Event Planner
Truffles Catering
03.2019 - 08.2021
Senior Operations Manager
Atomique Productions Ltd.
01.2008 - 01.2019
Bachelor of Arts - History & Philosophy
University of Victoria
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