Adam Dawoud
Milton,ON
Summary
To secure a permanent part-time or full-time job. Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.
Overview
9
9
years of professional experience
Work History
Service Agent & Recrutment Officer
Elections Canada
01.2021
- Helped out candidates with voting
- Hired people to work on election day
- Looked after and verified outer envelopes on election day
- Checked and revised documents at the end of each day.
Seasonal Sales Associate
Polo Ralph Lauren
01.2020
- Provide Customer Service by recommending, selecting and helping customers locate merchandise
- Support in organizing the stock room, sales floor, dressing room and all non-selling or common areas.
Crew Member
McDonald
01.2019
- Prepared food for drive thru and dine in customers
- Maintained high quality service and cleanliness
- Quick and efficient to ensure food is delivered to clients in a timely manner.
Customer Service Manager
Gzone Autoglass
10.2022 - Current
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
Customer Service
Shawarma King Restaurant
01.2015 - 01.2017
Education
Graduated with High school Diploma -
Sir Frederick Banting Secondary School
No Degree - Real Estate
Humber College
Toronto, ON06.2024
Graduated Medical Device Reprocessing -
Fanshawe College
01.2021
Skills
- Customer Service
- Computer Skills
- Data Entry
- Sales Expertise
Timeline
Customer Service Manager
Gzone Autoglass
10.2022 - Current
Service Agent & Recrutment Officer
Elections Canada
01.2021
Seasonal Sales Associate
Polo Ralph Lauren
01.2020
Crew Member
McDonald
01.2019
Customer Service
Shawarma King Restaurant
01.2015 - 01.2017
Graduated with High school Diploma -
Sir Frederick Banting Secondary School
No Degree - Real Estate
Humber College
Graduated Medical Device Reprocessing -
Fanshawe College
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