Adam Costello
Toronto,ON
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Executive Assistant
Faema Canada
01.2020 - 01.2021
- Provided executive support to the President, managing communications and schedules
- Completed assigned projects and tasks with efficiency
- Managed inventory, logistics, customs, and reconciled purchase orders and invoices
- Provided sales support for a high-end coffee and espresso product boutique café.
Office & Customer Relations Manager
The Art Shoppe
01.2017 - 01.2019
- Managed day-to-day administrative operations to ensure a smooth office and showroom function
- Oversaw inventory, logistics, procurement, and vendor relations for a seamless customer experience
- Coordinated interactions between customers, designers, realtors, and craftsmen
- Provided excellent customer service, addressing inquiries, concerns, and special requests
- Reconciled financial transactions, including invoicing and billing.
Financial Advisor
Scotiabank
11.2012 - 11.2017
- Advised clients on financial planning and investment strategies, fostering strong relationships
- Assisted clients through mortgage applications, refinancing, and banking product assessments.
Education
RECO Real Estate Salesperson Program - Pre-Registration -
Humber College
01.2023
Faculty of Liberal Arts and Professional Studies, B.A., Business Economics -
York University
01.2012
Financial Planning Management -
George Brown College
01.2006
Skills
- Communication: verbal as well as written with understanding the importance of the medium
- Customer service: strive to address the needs of customers and clients
- Sales: understanding how to read a customer leading to a favorable outcome
- Research: driven to have knowledge driven from data
Certification
- RIMIC, 2017
- Mortgage Agent Licence Course, 2017
- Canadian Securities Institute, 2012
- Canadian Securities Course (CSC), 2012
Recognition
Awarded Scotiabank's 'Best of the Best' Top Individual Performance (2013)
Volunteer Experience
- United Way Campaign, Scotiabank, 2012, 2017
- AIDS Walk For Life, Scotiabank, 2012, 2016
- Enbridge CN Tower Stair Climb, United Way, 2012, 2015
Timeline
Executive Assistant
Faema Canada
01.2020 - 01.2021
Office & Customer Relations Manager
The Art Shoppe
01.2017 - 01.2019
Financial Advisor
Scotiabank
11.2012 - 11.2017
RECO Real Estate Salesperson Program - Pre-Registration -
Humber College
Faculty of Liberal Arts and Professional Studies, B.A., Business Economics -
York University
Financial Planning Management -
George Brown College
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