Adam Clugston
Clovis
Summary
Professional trainer/ Customer service representative with strong background in developing and delivering effective training programs. Skilled in instructional design, curriculum development, and performance assessment. Strong focus on team collaboration, adaptability, and achieving results. Known for reliability, flexibility, and fostering positive learning environment.
Overview
6
6
years of professional experience
Work History
Certified Traveling Trainer
Raising Cane's Restaurants
01.2024 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Manager
Five Guys
02.2020 - 01.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Delivery Driver
Marcos Pizzeria
02.2019 - 01.2020
- Delivered Food to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
Bachelor of Science - Management
California State University, Fresno
Fresno, CA01-2027
Skills
- New hire training
- Effective Team Leadership
- Consistently On Time
- Innovative Problem Solving
- Effective Task Delegation
- Optimistic Mindset
Timeline
Certified Traveling Trainer
Raising Cane's Restaurants
01.2024 - Current
Manager
Five Guys
02.2020 - 01.2024
Delivery Driver
Marcos Pizzeria
02.2019 - 01.2020
Bachelor of Science - Management
California State University, Fresno
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