Summary
Overview
Work History
Education
Skills
Timeline
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Adam Cleary

Kingston,Ontario

Summary

I am a dedicated and professional individual with a strong background in sales, marketing, design, and customer service. Known for strategic and creative thinking, possesses a unique ability to identify opportunities that others may overlook. Adapts rapidly to changing circumstances. Building strong client relationships and fostering teamwork are key strengths that have contributed to a proven track record. Exceptional communication skills allow for effective conveyance of ideas and building rapport.























Overview

26
26
years of professional experience

Work History

Sales and Design Consultant

Royal Homes
03.2022 - 10.2024
  • Cultivating strong customer relationships with open and ongoing communication.
  • Gaining a deep understanding of client's needs to provide tailored house designs that reflect their vision.
  • Drafting detailed home designs utilizing Chief Architect, advanced CAD software
  • Delivering comprehensive quotes through the Royal Homes online pricing program, ensuring transparency and clarity.
  • Guiding clients through the construction loan process by collaborating with trusted financial partners.
  • Showcasing our brand and services at trade shows to attract new clients and elevate brand recognition.
  • Engaging with key landowners, developers, and realtors to build a robust business-to-business referral network.
  • Promptly responding to internet inquiries and scheduling appointments to provide immediate assistance.
  • Working closely with clients and our head office to guarantee timely project completion that exceeds expectations.
  • Facilitating the signing of building documents to initiate our client’s journey.
  • Assisting clients in selecting their ideal colours and finishes to personalize their new homes.
  • Ensuring meticulous documentation of all details to align client expectations with head office standards.
  • Offering customized and relevant options that cater to each client’s unique preferences.

Mortgage Advisor

CIBC
07.2020 - 03.2022
  • Ensuring Effective Customer Relationships and Open Communication
  • Prospecting and reaching out to existing banking clients to identify refinancing opportunities.
  • Franchising existing banking clients.
  • Understanding clients' needs and goals to provide the best advice and service.
  • Working directly with underwriters to ensure applications are processed accurately and approved on time.
  • Collaborating with banking center partners to build a strong referral-based business.
  • Generating new leads and referrals through local realtors and existing clients.
  • Maintaining strong relationships with realtors and appraisers to ensure timely financing for clients.
  • Responding to internet leads and scheduling appointments.
  • Offering personalized options and winning business through a relationship-based selling approach.
  • CRM management system, M-mortgage

New and Used Car Sales

BMW Kingston
07.2018 - 07.2020
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Achieved top performance by strategically adapting to a rapidly changing, competitive environment
  • Displaying strong technical knowledge of the product and brand
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Followed up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Established and devised a strategy to meet personal goals consistent with dealership standards of productivity.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
  • Developed successful sales strategies to maximize customer satisfaction and profit.
  • Recommended complementary purchases to customers, increasing revenue.
  • Created an inviting environment for customers by maintaining store organization and cleanliness.
  • CRM Management system,180 CRM

New Home Sales Consultant

Porter Davis
08.2016 - 01.2018
  • Daily new home display maintenance and preparation
  • Meeting and greeting customers in the display area
  • Customer home demonstration with new prospects
  • New home design consultation and plan adjustments
  • Quoting on customer's desired homes and inclusions
  • Conducting home site inspections with potential customers
  • Presenting site plans based on the customer's land or expected land purchase
  • Closing sales with a clear understanding of customer expectations
  • Maintaining full product knowledge, including standard plans and home variations, standard inclusions and guidelines for non-standard variations and changes
  • Extended network to capture a larger audience
  • Exceeding and understanding Sales KPIs and targets
  • Identifying unique market opportunity's
  • Maintaining knowledge of developer and council residential requirements
  • Delivering clean and complete files to the office promptly
  • Representing the company at builder functions
  • Maintaining strong relationships with land / real estate agents, B2B
  • Strategic planning with house and land packaging
  • Weekly reporting back to managers and office
  • Regular customer contact, prospecting and updating Runway CRM

New Home Sales Consultant

Metricon
01.2014 - 08.2016
  • Daily new home display maintenance and preparation
  • Meeting and greeting customers in the display area
  • Customer home demonstration with new prospects
  • New home design consultation and plan adjustments
  • Quoting on customer's desired home and inclusions
  • Conducting home site inspections with potential customers
  • Presenting site plans based on the customer's land or expected land purchase
  • Closing sales with a clear understanding of customer expectations
  • Maintaining full product knowledge, including standard plans and home variations, standard inclusions and guidelines for non-standard variations and changes
  • Regular customer contact, prospecting and updating Microsoft Dynamics CRM
  • Extended network to capture a larger audience
  • Exceeding and understanding Sales KPIs and targets
  • Identifying unique market opportunity
  • Maintaining knowledge of developer and council residential requirements
  • Delivering clean and complete files to the office promptly
  • Representing the company at builder functions
  • Maintaining strong relationships with land / real estate agents, B2B
  • Strategic planning with house and land packaging
  • Weekly reporting back to managers and office

Estate Manager

Warralily Coast (RPM Real Estate)
01.2013 - 12.2013
  • Focus on land sales
  • Communicating with new and current prospects to generate sales
  • Presenting offers to the Development team
  • Initiating and finalizing contracts
  • Weekly and monthly reporting to head office and developer
  • Networking with builders and encouraging referrals
  • Competitor analysis
  • Maintaining all daily operations for the sales office
  • Liaising with legal representatives, banks and brokers to ensure a smooth sales process

Real Estate Agent Representative

Barry Plant Real Estate
01.2007 - 12.2012
  • Maintained connections with clients to encourage repeat business and referrals.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Advertised client properties through websites, social media, and real estate guides.
  • Presented purchase offers to sellers for consideration.
  • Negotiated, facilitated, and managed real estate transactions.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Communicated with clients to understand property needs and preferences.
  • Wrote listings detailing and professionally highlighted property features to increase sales chances.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Developed and implemented strategic marketing plans to increase the potential for selling properties and generate more leads.
  • Reviewed market research data and changed sales plans accordingly.
  • Performed home evaluations and developed competitive market analysis for individual homes.
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.

Sales Representative

Charles Purton Imports
01.2006 - 01.2007
  • Continued with the same position from 2005

Sales Associate

Sportcheck/Farzani Group
01.2005 - 01.2006
  • Provided quality customer service by recommending and selecting items based on customer needs and offering service promptly
  • Meeting and exceeding personal sales goals through tracking sales, hitting set targets and breaking the previous month's figures
  • Attended educational programs geared toward product knowledge and customer service
  • Solved customer challenges by offering relevant products and services.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store systems for merchandise at other sites.
  • Prepared merchandise for the sales floor by pricing or tagging.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prioritized helping customers over completing other routine tasks in thestore.

Sales Representative (Bicycle Products)

Charles Purton Imports
06.2001 - 01.2005
  • Managed client database and customer contacts throughout Victoria and Tasmania
  • Sold directly from Wholesale to retail
  • Increased sales by introducing new retailers and account holders
  • Identified and maximized revenue from existing customer accounts
  • Preparing and delivering sales presentations
  • Organization of new promotions and products
  • Maintaining a high level of product knowledge through research and attending industry and marketing events
  • Aligning and adjusting selling prices with company guidelines
  • Assisted with new product lines and brands to distribute throughout Australia













Sales Assistant/Head Bicycle Mechanic

Elijah's Sports Power
06.1998 - 06.2001
  • Assisted customers with prompt and polite support in person and via telephone.
  • Helped customers locate products and checked store systems for merchandise at other sites.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve their needs.
  • Managed efficient cash register operations.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Provided recommendations to clients in alignment with needs, preferences and budgets.
  • Cleaned and lubricated bicycle parts.
  • Helped customers select bicycles to fit their body size and intended bicycle uses.
  • Installed, repaired and replaced equipment or accessories such as handlebars, stands and seats.
  • Handled estimation of parts, bike and component repairs and replacements.
  • Skilled at working independently and collaboratively in a team environment.
  • Serviced, maintained and repaired bicycles focusing on efficiency, quality and safety.
  • Performed new bike assemblies and proper alignment of wheels to optimize performance.

Education

High School Diploma -

Portland Secondary
Portland, Victoria

Certificate II in Sales & Marketing

Gordon Institute TAFE
Portland

Certificate IV in Marketing

Gordon Institute
Geelong, Victoria

Real Estate Agent's Representative

Gordon Institute
Geelong, Victoria

Certificate in Automotive Law & Ethics

OMVIC / Georgian College
Ontario
09-2018

Skills

  • Solution based selling
  • Residential sales
  • Closing techniques
  • Deal structuring
  • Territory sales management
  • Sales prospecting
  • Sales campaign development
  • Objection handling
  • Visual storytelling
  • CRM proficiency
  • Architectural Design
  • CAD software proficiency
  • 2D and 3D renderings

Timeline

Sales and Design Consultant

Royal Homes
03.2022 - 10.2024

Mortgage Advisor

CIBC
07.2020 - 03.2022

New and Used Car Sales

BMW Kingston
07.2018 - 07.2020

New Home Sales Consultant

Porter Davis
08.2016 - 01.2018

New Home Sales Consultant

Metricon
01.2014 - 08.2016

Estate Manager

Warralily Coast (RPM Real Estate)
01.2013 - 12.2013

Real Estate Agent Representative

Barry Plant Real Estate
01.2007 - 12.2012

Sales Representative

Charles Purton Imports
01.2006 - 01.2007

Sales Associate

Sportcheck/Farzani Group
01.2005 - 01.2006

Sales Representative (Bicycle Products)

Charles Purton Imports
06.2001 - 01.2005

Sales Assistant/Head Bicycle Mechanic

Elijah's Sports Power
06.1998 - 06.2001

High School Diploma -

Portland Secondary

Certificate II in Sales & Marketing

Gordon Institute TAFE

Certificate IV in Marketing

Gordon Institute

Real Estate Agent's Representative

Gordon Institute

Certificate in Automotive Law & Ethics

OMVIC / Georgian College

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