ADAM CHRISTOPOULOS
Lake Country
Summary
Energetic and results-driven professional with extensive experience in customer service, finance, and automotive service advising. Passionate about building strong customer relationships, driving brand loyalty, and enhancing operational efficiency. Skilled in problem-solving, multitasking, and adapting to fast-paced environments. Strong communication abilities, combined with excellent time management and attention to detail, make me a valuable asset to any team.
Overview
10
10
years of professional experience
Work History
Service Advisor
Kelowna Infiniti Nissan
06.2023 - 10.2024
- Assisted customers with service inquiries, vehicle diagnostics, and repair recommendations
- Coordinated service schedules, ensuring efficient workflow and customer satisfaction
- Provided estimates, explained repair processes, and communicated updates throughout service
- Maintained strong relationships with clients, increasing retention and positive customer feedback
Finance Manager
AutoCanada's RightRide
10.2022 - 05.2023
- Identified opportunities to cross-sell and upsell loan products to customers
- Developed and maintained relationships with customers, lenders, and third parties
- Provided financial solutions and guidance to clients facing credit challenges
- Approved loan applications and provided detailed financial advice to customers
Finance Manager
Lethbridge Mitsubishi
10.2021 - 09.2022
- Assessed customer credit histories and determined loan feasibility
- Created customized financing plans, focusing on cost control and affordability
- Guided customers through financial health improvements, including budgeting and spending habits
Parts & Service Advisor
Lethbridge Mitsubishi
09.2020 - 03.2021
- Performed vehicle inspections with customers to assess service needs
- Ordered parts for customers and body shops while managing inventory
- Suggested additional services to enhance vehicle longevity and performance
Sales Representative
Davis Buick GMC
09.2017 - 08.2020
- Conducted product demonstrations and overcame objections to secure sales
- Met sales targets and built strong customer relationships through follow-ups
- Delivered engaging sales presentations and personalized solutions
Labourer
Stuart Olson Construction
03.2015 - 10.2016
- Assisted in foundation and wall construction using Perry Forms
- Operated heavy machinery, including Skid Steer, Zoom Boom, and Man Lift
- Used power tools safely and efficiently while ensuring compliance with safety regulations
Education
High School Diploma -
Victoria Park Collegiate Institute
Toronto, ON06.2004
Skills
- Customer Relationship Management
- Financial & Credit Analysis
- Sales & Negotiation
- Service & Parts Advising
- Verbal & Written Communication
- Problem-Solving & Critical Thinking
- Multitasking & Time Management
- Computer & Data Management Skills
- Team Collaboration & Leadership
Timeline
Service Advisor
Kelowna Infiniti Nissan
06.2023 - 10.2024
Finance Manager
AutoCanada's RightRide
10.2022 - 05.2023
Finance Manager
Lethbridge Mitsubishi
10.2021 - 09.2022
Parts & Service Advisor
Lethbridge Mitsubishi
09.2020 - 03.2021
Sales Representative
Davis Buick GMC
09.2017 - 08.2020
Labourer
Stuart Olson Construction
03.2015 - 10.2016
High School Diploma -
Victoria Park Collegiate Institute
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