Adam Burrill

• Assisted customers by scheduling appointments and analyzing environments for improvement and efficiency
• Managed high call volumes while maintaining professionalism and strong communication skills
• Handled customer concerns and resolved issues efficiently and professionally
• Maintained accurate records and coordinated scheduling using multiple computer systems

• Worked in a USFS led team environment while interacting with and teaching large groups of the public
• Promoted outdoor recreation, fire prevention awareness, and safe tool handling practices
• Demonstrated and discussed the use of traditional crosscut saw equipment with LA County Fair attendees

• Led store team members in providing excellent customer service to retail and professional customers.
• Performed inventory management, receiving, stocking, merchandising, and opening and closing responsibilities.
• Demonstrated strong attention to detail for accurate assessments and effective repair solutions.

This program provides training in hand crew formation, fire line construction, and the use of wildland fire equipment. Students learn about wildland fire crews (engine crews, hand crews, hotshot crews, helitak crews, and smokejumpers), wildland fire behavior, wildland fire fighter personal protective equipment, wildland firefighter safety, helicopter safety, dozer safety, wildland fire pumps, and wildland fire tools and firing devices. This program includes arduous physical conditioning including hiking with up to 45 pounds of weight and other strenuous outdoor activities. The academy exceeds the United States Forest Service (USFS) minimum training requirements for an entry-level wildland firefighter for certification purposes.